Recent Why SERVPRO Posts

Which Certification Should Restoration Experts Have?

3/23/2019 (Permalink)

Why SERVPRO Which Certification Should Restoration Experts Have? SERVPRO is certified with the IICRC for water, fire, and mold damage

Certified restoration experts are trained to provide mitigation and restoration services at commercial properties in Biltmore, NC. Most insurance companies prefer to work with vendors that employ technicians certified by the Institute of Inspection Cleaning and Restoration. Property owners and insurance representatives should check for current IICRC credentials before selecting a company or franchise to provide damage cleanup or complete a rebuild.

Industry-Leading Certification

The top certification in the restoration field was established by experienced professionals. The standards that this agency develops and maintains are used throughout the industry:

  • American National Standards Institute
  • Board of Standards Review
  • IICRC

Standards have been established for all of the major types of restoration and common building materials and contents. Certified professionals are trained to use the most effective methods to clean and restore damage.

Areas of Certification

There are many areas in which restoration technicians may pursue specialized training. Fields of specialization may vary, but certified professionals have knowledge and experience in at least one of the following areas:

  • Applied Structural Drying
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Mold Removal
  • Water Damage Restoration

If an insurer or client is considering working with a certified company or franchise, he or she may want to inquire about the type of restoration in which technicians specialize. A business is considered certified if at least one employee maintains current certification.

Achieving and Maintaining Certification

Technicians receive in-depth training during the certification program. SERVPRO is an approved training school that also offers mitigation certificate, continuing education and e-learning programs. After obtaining certification, technicians must acquire 14 continuing education credit hours over the course of four years to maintain certified status.

A commercial property owner or insurance agent should consider the certification status of a restoration company or franchise in Biltmore, NC. Several types of certificates are available, but the IICRC sets the highest standard for the restoration industry.

Where Should I Look for Mold?

3/5/2019 (Permalink)

Why SERVPRO Where Should I Look for Mold? Mold spores are blown through your entire home

Mold. It’s one of the words that no homeowner wants to hear. Yet the ingredients for its growth – warmth, moisture, and darkness – are present in every home. Would you know the places to check for mold damage in your Asheville, NC, home? If the answer is no, read on for some important tips that can help you beat the mold threat.

What Mold Is

In general, mold is a fungus that grows from microscopic spores. These spores are always floating in the air and when a cluster of them finds the right surface, they can start to reproduce. The result is a visible stain that can be:

  • Smelly
  • Multi-colored
  • Hard to get off

Most importantly, mold and mildew growth can be extremely damaging to things like drywall, wood, furniture and even paper. Mold growth can occur just about anywhere under the right circumstances, but there are some places where it is more likely than others.

Bathrooms

Love long showers? So does mold. The warmth and wetness of a bathroom makes it a top place for fungus growth. Showers are the main places to look for mold damage and mildew growth, as well as areas beneath sinks.

Windows and Window Sills

Windows may seem like unlikely mold incubators. But windows often collect condensation due to humidity. Moisture can find its way to the indoor window sill, and before long, dark, fuzzy mold can begin to grow.

Air Conditioning and Heating Vents

While they keep your home comfy, air conditioning and heating units are also comfy for mold. Lightweight mold spores can land in vents, where they thrive on condensation to multiply. Once in your HVAC system, mold spores are blown through your entire home.

Knowing where to look for fungus in homes is an invaluable way to prevent mold damage. Start by checking some of the most common mold hiding places or calling a mold remediation company to arrange an inspection and stop mold in its tracks.

What To Look For When Choosing a Restoration Company

2/19/2019 (Permalink)

Why SERVPRO What To Look For When Choosing a Restoration Company SERVPRO will respond Faster to Any Size Disaster.

What To Look For When Choosing A Restoration Company

When a homeowner’s house in Asheville, NC becomes damaged as a result of a flood, storm or fire, choosing a company to assist in the restoration process can be difficult. There are several factors to consider that can help homeowners find a company that’s Faster to Any Size Disaster.

1. Experience

After a disaster, damage to a home can be extensive and multifaceted. For example, water damage can also result in mold growth, and fires can make an area more prone to flooding. Though some companies specialize in certain types of disaster responses, it’s generally wise to choose a company that knows how to handle a myriad of issues. An experienced restoration company can also assist homeowners with their insurance claim and can answer questions.

2. A Quick Response

After a home becomes damaged, it’s often important for the restoration process to begin as quickly as possible. The longer it takes for restoration to begin, the more likely it is that the amount of damage will increase, meaning the cost and time it will take to complete restoration can drastically increase. A restoration company that is locally owned will respond Faster to Any Size Disaster, whereas a company that is not local will be more likely to have a slower response.

3. Access to the Right Tools and Equipment

When it comes to restoring a home, it’s often important that a restoration company can quickly access the tools and equipment necessary. When specialized equipment is needed to restore a home, waiting to equipment to arrive can bring the process to a grinding halt. However, a local business that is part of a franchise will have access to a myriad of helpful equipment and can also get the equipment to damaged homes in a timely manner.

Experience, response time and access to the best tools and equipment are important factors to consider when choosing a restoration company. Ultimately, a restoration company that is Faster to Any Size Disaster can improve the process for everyone involved.

5 Steps for Fixing a Toilet Leak

12/18/2018 (Permalink)

Why SERVPRO 5 Steps for Fixing a Toilet Leak Always make sure to check your toilet tank for cracks and leaks to avoid potential water damage

5 Steps for Fixing a Toilet Leak

Few problems can cause more disruption in your home than a leaking toilet. The longer the issue goes unresolved, the more problems it can cause, resulting in the need to hire water damage specialists. If you notice water on the floor after you flush, and the water is not coming from the top of the bowl itself, you may have to remove the toilet to fix the leak. Here are the five basic steps of that process.

1. Drain and Detach

The first step of toilet repair is draining all the water out of the tank and bowl. Turn off the water at the shut-off valve; then flush the toilet. You may notice water coming out from under the base, confirming that the leak is coming from the toilet itself and not a supply line. Once the toilet is drained, detach it from the water source.

2. Rock and Remove

To fix a leaking toilet, you have to get to the source of the problem, so you will need to rock it back and forth until the wax seal holding it in place is broken. Place the toilet to the side on a pallet of towels.

3. Assess and Replace

A broken flange, inadequate seal or loose bolts could all be the cause of the leak. Once you determine the problem, you can visit any hardware store in Asheville, NC, to find the parts you need to replace.

4. Press and Tighten

Once the gasket and flange are back in place, it is time to replace the old toilet. Ease it onto the gasket, making sure it is parallel to the wall, and press down. Tighten the bolts that keep it where it belongs.

5. Reconnect and Test

Hook the supply line back up to the toilet and turn the water back on at the valve. Flush it to make sure that the leak has been repaired. If no water comes out the base, your efforts have been successful!

Replacing a leaking toilet can be easy. Just take it one step at a time.

The Hidden Damage of Commercial Fires

11/21/2018 (Permalink)

Why SERVPRO The Hidden Damage of Commercial Fires Foyer fire damage in Weaverville,NC

As a business owner in Weaverville,NC, you make money by meeting customer demands. To do so, you constantly invest in processes, equipment and people. You must also, however, plan for catastrophes. As you probably know, few things can be more destructive than a commercial fire. When smoke clears, though, you may notice hidden damage from the water firefighters used to extinguish blazes. Simply put, to restore your business to its pre-fire condition, you must think about water cleanup.

Fires Are Tremendously Destructive

Walking through a commercial building after a fire can be disheartening. After all, fire has a way of touching virtually all parts of a business. If your company has survived a fire, you may notice damage to the following:

  • The building
  • Electronic devices
  • HVAC systems
  • Equipment
  • Inventory

Water Often Causes a Mess

When firefighters respond to a commercial blaze, they usually bring a significant amount of water with them. Moreover, fire-suppression sprinklers often pour water onto flames to extinguish them. As a result, you don’t only have to deal with smoke cleanup and fire cleanup. On the contrary, you must address water cleanup as well. This includes removing standing water, cleaning furnishings and managing mold growth.

Restoration Technicians Handle Water

In some commercial fires, buildings and their contents are a total loss. With others, though, business owners seek the help of an emergency fire-restoration service. Technicians have the expertise and equipment to analyze damage and recommend a restoration strategy. To increase your company’s odds of recovering from a commercial fire, you must not wait to begin the restoration process. As you may suspect, water often continues to cause damage until you remove it from your property.

No business owner wants to go through a commercial fire. While fire damage can be considerable, you must think about fire-suppression measures. By working with the right team to ensure adequate water cleanup, you can focus on continuing to meet the needs of your customers.

Protect Your Home From Floods With Landscaping Changes

11/14/2018 (Permalink)

Why SERVPRO Protect Your Home From Floods With Landscaping Changes Clogged drain in a Biltmore, NC home

Landscaping Changes

If you're impacted by outside flooding whenever a rain storm sweeps through your area, you may want to take a look at your landscaping. With a few changes, you may prevent soil erosion and reduce the impact of stormwater runoff.

1. Change Your Landscape

Although landscaping additions do require a bit of work and perhaps a financial investment, they can be well worth your efforts. Soil erosion can leach important nutrients from the land, leaving the area with inadequate resources and leading to situations that require the work of rain storm recovery professionals. Erosion can also impact homes in other ways:

  • Leaving foundations vulnerable
  • Clogging drains
  • Affecting the health of gardens and crops
  • Leaving behind dust rather than soil
  • Transferring pesticides and sediment into municipal water systems

2. Create a Swale

A shallow depression directs the flow of rain drainage to a dry well or garden bed. For best results, line the slopes of the swale with deep-rooting plants, and line the deepest section with rocks. Make sure the swale channels water to an area that offers adequate drainage and can handle excess water during times of outside flooding.

3. Add and Maintain Rain Spouts

Always pay attention to the rain gutters lining your roof. Make sure water can flow easily to the downspout and away from the house. Consider adding a downspout diverter that directs the water away from the walls and foundation of your home during heavy rainfall. This simple step is vital to keeping moisture away from the foundation and structure of the home.

4. Add Drainage Next to Concrete Driveways

Driveways are one of the top offenders when it comes to water runoff. By adding grass, gravel, or decorative paving next to the driveway (or replacing the concrete altogether), you can mitigate much of the erosion that occurs during flooding.

These landscaping tips can reduce a lot of the erosion that results from outside flooding in Biltmore,NC, and there are many green solutions that can increase your efforts. Look into rain gardens, the use of mushrooms, green roofs, and mulching for more ideas.