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5 Steps for Replacing a Leaking Toilet

10/28/2019 (Permalink)

Close-up of a professional toilet reparation It's important to use the appropriate wrench to disconnect a supply line

5 Steps for Replacing a Leaking Toilet

When your home has a leaking toilet in Weaverville,NC, your first reaction may be to check that the water supply line is leaking. If this is not the problem it may be time to replace the gasket. Here are five steps to follow.

1. Turn Off the Water

One of the first steps to replace an old toilet gasket, is to turn off the water before beginning. In many cases the water supply line will be attached to an off valve which is located in the bathroom.

2. Disconnect Supply Line

Once the water is turned off you can drain the toilet by holding the leaver down, and then began to disconnect the water supply line. It's important to use the appropriate wrench for the job in order to prevent any damage to the fittings.

3. Move Toilet Aside

After the water is drained and the supply line disconnected you can begin to move your leaking toilet away from the base. At this point you may wish to check for any water damage as result of the leaking, and contact a local water damage restoration service to conduct any necessary repairs.

4. Replace the Gasket

Once any water damage to the floor has been repaired, you can continue with the toilet repair. At this time remove the old gasket, scraping away any remaining residue, and replace it with a brand new one. Ensure the new gasket is properly set, and then return the toilet to its original position. If you have any questions about this process a professional may be able to help.

5. Reconnect the Water

After the gasket has been replaced, and a toilet reinstalled you can begin to reconnect the water line. Ensure that all the fittings are correctly tightened, and remember to contact a professional if you have any questions.
Following these five steps may allow you to replace the gasket and stop a leaking toilet. Turn the water off before beginning the replacement process, and ensure all the fittings are correctly tightened when you are done. Remember, if you find water damage during this process it's best to contact a local professional for help.

What to Expect During Water Damage Remediation

10/28/2019 (Permalink)

There is standing water on carpet of a retail store Water damage to retail store in Swannanoa, NC

What to Expect During Water Damage Remediation

If your Swannanoa,NC, building has been damaged by water during a storm, then you will likely need some repairs to return it to its previous condition. If this is your first time having this kind of work done, you may not know quite what to expect from the flood cleanup company. The following are three important stages that will happen during this process.

1. Inspection

The first thing that the flood cleanup company will need to do is perform a thorough inspection of the building. During this step, they will look at each area of the building as well as its contents. This will allow them to locate all damage and determine its extent. They can then decide the best way to move forward and begin working toward making repairs.

2. Mitigation

Once the inspection has been completed, mitigation will need to be done. During this stage, steps will be taken to minimize damage and prevent it from worsening. This can include blocking off areas with tarps or boards to keep water from spreading, covering holes or broken windows, and moving items to a dry location. Water will also be removed from the building during this stage.

3. Restoration

The final step that will be performed by the flood cleanup company is restoration. While inspection and mitigation are done more quickly, restoration can be time-consuming. This is because this stage involves making all repairs on the building as well as replacing any materials that cannot be salvaged. It also includes minor repairs like repainting.
While returning your building to its pre-flood condition can take a while, you can rest assured that the cleanup and restoration company will complete the job as quickly as possible. Once it is finished, it will likely be difficult to tell that any damage has occurred. They can also help to salvage any furniture or other belongings that have been affected.

Replacing a Leaky Toilet

10/11/2019 (Permalink)

Flooded bathroom with black water Determine whether toilet repair or replacement is the appropriate response to leakage.

The prospect of replacing a leaking toilet need not strike fear into the heart of a homeowner nor necessarily require calling in a specialist in or near Asheville, NC to get the job done right. With a toilet tutorial, a few simple tools and a confident mindset, you can set things right.

Confirming the Need for Replacement

Determine whether toilet repair or replacement is the appropriate response to leakage. If damage to the bowl or tank is not the issue, check the shutoff valve and supply tube. A sweaty bowl can also give the appearance of a leaking toilet. Gently tighten the closet bolts that join the toilet to the floor and recheck for seepage. Rule out the relatively simple fixes.

Mastering the Steps of Installation

A methodical approach makes swapping out an old toilet for a new model a manageable task. Preview these steps and gather the necessary tools.


1. Completely close the shutoff valve.
2. Take the lid off the tank and flush the toilet, holding it down to empty the tank. Soak up any remaining water.
3. Disconnect the water supply tube.
4. Remove the caps from the closet bolts and remove the nuts.
5. Grip the bowl and move it from side to side to break the wax seal. Remove the toilet. Scrape the closet flange in the floor to remove any residue. Inspect the flange and repair or replace it if there is damage.
6. Replace the wax seal and ensure that it is perfectly centered.
7. Install a flexible supply tube in the appropriate length.
8. Apply pipe-joint compound to both ends of the supply tube fittings and tighten one end to the fill-valve shank.
9. Firmly push the toilet into place, compressing the wax seal.
10. Check placement, and then gradually tighten the closet bolts gently to avoid cracks.
11. Attach the water supply tube to the shutoff valve and then open it.

Monitor the fit not only after a few test flushes, but also for a few days afterward, tightening the nuts as needed. Successful completion of these steps will put to rest the inconvenience of a leaking toilet. Visit http://www.SERVPROashevilleeast.com for more information on water damage.

Avoid Kitchen Fires With Safe Cooking

10/9/2019 (Permalink)

The hands of someone with a hot pan on stove, cooking and flames are coming out Cooking on a Royal Pines, NC kitchen

Your kitchen is one of the most eventful rooms in your house. Some memorable meals have been cooked there, as well as some great conversation and announcements. Your kitchen is also a potential area of danger, with a hot stove, open flames, splattering grease and steamy foods. A few safety tips for the kitchen are always in order. They can help you avoid a devastating fire in Royal Pines,NC. Fire damage is a serious matter and requires the help of fire remediation experts to be called in quickly.

Hot Advice To Avoid Fires

You probably learned fire safety from your parents or from a cooking class in school. These practices are just as relevant now as they were then. In fact, most kitchen fires are caused by inattention to small details. Keep in mind the following safe cooking tips:

  • Position the pot handle where it won't be accidentally bumped
  • Pick up hot pots and pans with an oven mitt
  • Don't use excessive grease or cook grease at too high a temperature
  • Remove all clutter from the counter tops
  • Allow one cook in the kitchen (or two at most)
  • Watch for burners that have been left on

A grease fire can be particularly dangerous. It is best handled by turning off the heat source and covering the flames with a metal lid. Water should never be sprayed on the fire, but in the case of a small fire baking soda can be used to smother the flames.

Good Ideas for Cleanup

If you experience a kitchen fire in Royal Pines,NC, be prepared to call in help for professional cleanup and restoration. A cleanup company will have the proper tools to rid your home of smoke and soot damage. Moreover, a professional company will know how to clean damaged electronics and how to get clothing and upholstery back in good condition again. Best of all, fire safety tips may prevent a kitchen fire in the first place.

Removing Art From a Crawlspace Is an Art

9/23/2019 (Permalink)

An attic with a sign in the middle that says "Most prone" The attic, crawlspace, and basement of your home are the most prone to water damage

Mold spores are everywhere. When flooding occurs, they flow through a home looking for places to settle down and establish a colony. If they settle in an out-of-the-way location like a crawlspace, mold becomes a serious problem. From that hiding place, it can send massive quantities of mold spores throughout the home. By the time the infestation is visible, there may already be serious mold damage.

Soda Blasting Is the Preferred Technique

The techniques used to remove mold vary depending upon the circumstances. Removing mold from crawlspaces frequently involves soda blasting. Think of it as sandblasting with baking soda instead of sand. There are three reasons why this technique works in crawlspaces:

  • They are places that are out of sight and where blasting scars aren’t a problem.
  • They are small areas that are too tight for someone to work effectively.
  • They are mostly unfinished wood and do not lend themselves to the usual cleaning methods.

The technician performing the soda blasting does so with full protective gear. It is a three-step process

  1. Soda-blast the mold.Blasting does not kill or damage the mold. It merely separates it from the surface.
  2. Collect the dislodged mold with a vacuum device.
    Removal is perhaps the most critical step. The mold dislodged by the soda blasting cannot leave the crawlspace. Otherwise, blasting made the problem worse.
  3. Collect the remaining mold by wiping down all the surfaces.
    Vacuuming picked up most of the mold, but the area must be as mold-free as possible. Wiping down the surfaces completes the cleanup.

It Is Always a Good Idea To Follow-Up

On some later date, someone should check to make sure that the mold hasn’t returned. If it has, it can be dealt with before it gets out of control.
It’s easy to see how removing mold from a crawlspace requires technicians with specialized equipment and training. If you find yourself in a situation that requires a mold-cleanup, there are specially trained mold remediation experts in the Montreat, NC, area. They are close by and ready to solve your mold problem.

3 Common Causes of Water Loss in Commercial Buildings

9/23/2019 (Permalink)

An office room the floor has water all over the room, there are towels in the front of the door Commercial water loss in Royal Pines, NC

Ways to Prevent Water Losses

Every month, you probably get a utility bill for your commercial property. If you notice the water bill take a big leap upward one month, you may have a leak somewhere in your building. A water loss can result from damaged pipes, toilet issues or even a leaky faucet. There are several causes of such losses and ways to prevent each one in your building.

1. Toilet Overflow

If you notice a water spot on your ceiling, it may be due to leaking pipes. However, if there is a restroom above the area, it may be an overflowing toilet. A toilet overflow on an upper floor can cause extensive water damage on multiple floors as the water or sewage seeps into the floor and the ceiling below it. While you cannot control everything that happens in the restroom, you can take some measures to avoid a major problem. Have the custodial staff check the restrooms frequently, and call water restoration professionals as soon as they find an issue.

2. Pipe Break

Damaged pipes can cause a lot of problems before they're discovered because most of them are hidden from view. In fact, the higher utility bill may be your first indication that there's a problem. Make sure your pipes are insulated in the winter. Have your plumbing inspected frequently by a plumber in Royal Pines,NC, so that hopefully you can stop potential issues before they get worse.

3. Faucet Leak

A leaky faucet may not lead to a flooding disaster, but it can definitely waste a lot of water. A routine check of every faucet can help you find small leaks so you can fix them in a timely manner. You can save a lot on your utility bill by doing so.
A water bill that is higher than usual may be a sign of a problem such as damaged pipes. Take measures to prevent water loss to keep your costs down.

What Is a Flood Cut and Why Is It Important?

9/10/2019 (Permalink)

Flood cuts performed in a living room Flood cut in a Black Mountain, NC home

If your home has experienced some flooding, it has probably sustained damage that has the potential for further harm if the moisture is not cleaned up thoroughly within the first 48 hours. If the water damage makes it through your walls and drywall, you may want to utilize the expertise of a flood remediation company to do a flood cut so you don’t have bigger mold problems in the future.

Flood Cut or Not?

A flood cut is a cut in the drywall 12 to 18 inches above where the water damage stops. This is not always necessary, and the professionals do try to save your wall and do as little structural work as possible while still keeping your home and its occupants safe. The main factors that make a flood cut necessary include:

  • The walls are filled with insulation
  • The flooding was caused by a sewage backup
  • The floodwaters contain bacteria or harmful pathogens
  • Clean floodwaters were left too long and became contaminated

As a general rule, when a wall is insulated, it will likely require a tear out because the insulation is like a sponge. Any sort of in-wall drying strategies will not work sufficiently or quickly enough. For walls that are not insulated, such as basement walls that are known to have the most flooding issues, a flood remediation company can use equipment to fully dry the walls and studs from the inside.
As a side note, if your home does need a flood cut, this is a good time to add additional electrical outlets. You may also want to install other types of cables in the wall at the same time.

Maintain Your Home

Consult with a professional in Black Mountain,NC, to know for sure whether your home needs a flood cut to maintain structural integrity and keep the house and contents safe from contamination. Give yourself peace of mind with a timely, thorough cleaning and avoid mold growth altogether.

Making a Water Damage Claim? Read This First.

8/30/2019 (Permalink)

Bursting pipes can easily result in expensive damage.

Tips on Making A Water Damage Claim

There’s never a good time for water damage to strike in Fairview,NC. You must deal with a wide range of problems: bursting pipes, discolored walls, ruined furniture and more. It’s the second most frequent type of home insurance claim, but there are often complex details impacting whether or not a claim is paid. Before you contact your insurer with a claim, you should review some helpful tips.

1. Understand Your Homeowner’s Policy

Claims for damage resulting from water can be tricky. Whether they’re paid or denied often depends on the nature of the incident and the policy’s provisions. For instance, a policy may not cover the cost to fix a broken pipe but could reimburse you for resulting damage from bursting pipes. Also, your coverage may not include reimbursing you for gradual damage that happens due to problems that have slowly developed over time. Read through your policy carefully and make sure you understand its coverages and exclusions.

2. Keep Up With Regular Maintenance

Seasonal maintenance is one important key to catching and fixing problems before they get worse. Perform a thorough check each fall and spring, focusing on critical areas. Pay attention to areas through which water can leak: window panes, thresholds, door seals, exterior walls, insulation, gutters, drains and even your roof. Your plumbing is especially important since bursting pipes can easily result in expensive damage.

3. Keep Complete Records

Comprehensive documentation is your friend when it comes to home insurance claims. Your files should include records of repairs and maintenance services you’ve paid for over the years. Detailed invoices from the contractors you’ve hired are especially beneficial. If you have records from prior insurance claims, hold onto those as well.

When making a claim, both knowing your coverage and doing your due diligence are critical. Working with a water damage restoration company is also vital to getting your home and life back on track. For best results, choose a responsive and trustworthy professional that’s Faster to any size disaster.

The Process or Fixing a Leaky Roof

8/23/2019 (Permalink)

Leaking roof in Biltmore, NC

A roof leak in Biltmore, NC, might at first blush seem like a catastrophe. After all, having water coming into your place of business puts a sickening feeling into your stomach. A number of questions arise. Who do I call? How much disruption will this cause? How much will this cost? The first thing is to connect with the water damage professionals in your area. Look for a company that has an attitude of we are Here to Help. Once you have connected with a company you like, it's easy to learn more about its services. By having a trusted company for remediation services, you can rest a little easier when a challenging situation occurs.

The Steps To Fix a Damaged Roof

With a roof leak, it's crucial to stop the water from entering the building. A roofing professional can inspect the roof to look for missing shingles, cracks in the roof surface and worn out flashing systems. The following steps will then need to be taken:

  • The damaged areas of the roof will need to be removed
  • The affected areas will need to be dried out
  • The roof will need to be restored

Any collateral storm damage to the building will have to be addressed once the roof is fixed. In most cases, the interior ceilings will have water damage. If the damage is severe, the ceilings may have to be restored. Another important issue is the presence of high levels of humidity in the building. If this excess moisture remains then other problems such as abnormal wear and tear and black mold can develop. Therefore, the moisture should be removed professionally thorough fans, ventilation systems and other methods.
The problem of a roof leak is not completely fixed until the leak is stopped and any damage to the interior of the building is addressed. Then your company can go back to what it does best in a safe and clean environment.

4 Factors to Consider Before Buying Commercial Insurance

8/16/2019 (Permalink)

Having commercial insurance is only the first step towards protecting your business

Key Elements to Consider When Buying Commercial Insurance

A reliable insurance policy can save your Swannanoa, NC, business if a fire ever causes damage to it. Before you invest in insurance, however, it’s crucial to ensure that you know exactly what to expect from your policy. Here are some of the key elements that you should consider when you make the decision to buy commercial insurance.

1. Location of Your Business

The area in which your business is located is a big determining factor in how much your insurance will cost. In many cases, the size of the city or town is directly related to its level of fire protection. Buildings in bigger towns and cities tend to have better fire protection and therefore require business owners to pay less for insurance. Smaller areas may lead to higher insurance costs due to poorer protection.

2. Safety

The cost of insurance is also determined by the building’s level of safety. A high number of hazards in a building usually translates to higher insurance costs. These higher rates are primarily due to the overall fire rating of the business. A low rating indicates inadequate protection, which means business owners will be charged more for commercial insurance.

3. Structure

The structure of a commercial building also plays a significant role in its fire rating. The way in which the building was constructed determines how vulnerable it is to a fire and the resulting damage. Relevant aspects of a building’s structure include:

  • Materials (combustible vs. fire-resistant)
  • Recent additions/remodeling
  • Interior elements (e.g. wood floors)

The aspects of a building’s structure contribute to its overall safety and are therefore considered by insurance companies.

4. Availability of Fire Equipment

Making all of the fire equipment in your business easily accessible is crucial to the safety of your building and employees. Be sure that your fire alarms, fire extinguishers and sprinklers are up-to-date and functioning properly. It’s also vital to have an emergency plan in place that everyone in your business is familiar with.
Having commercial insurance is only the first step towards protecting your business. If you’re facing any kind of fire damage, don’t hesitate to call an emergency restoration company for help.