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Protect Your Home From Floods With Landscaping Changes

11/14/2018 (Permalink)

Why SERVPRO Protect Your Home From Floods With Landscaping Changes Clogged drain in a Biltmore, NC home

Landscaping Changes

If you're impacted by outside flooding whenever a rain storm sweeps through your area, you may want to take a look at your landscaping. With a few changes, you may prevent soil erosion and reduce the impact of stormwater runoff.

1. Change Your Landscape

Although landscaping additions do require a bit of work and perhaps a financial investment, they can be well worth your efforts. Soil erosion can leach important nutrients from the land, leaving the area with inadequate resources and leading to situations that require the work of rain storm recovery professionals. Erosion can also impact homes in other ways:

  • Leaving foundations vulnerable
  • Clogging drains
  • Affecting the health of gardens and crops
  • Leaving behind dust rather than soil
  • Transferring pesticides and sediment into municipal water systems

2. Create a Swale

A shallow depression directs the flow of rain drainage to a dry well or garden bed. For best results, line the slopes of the swale with deep-rooting plants, and line the deepest section with rocks. Make sure the swale channels water to an area that offers adequate drainage and can handle excess water during times of outside flooding.

3. Add and Maintain Rain Spouts

Always pay attention to the rain gutters lining your roof. Make sure water can flow easily to the downspout and away from the house. Consider adding a downspout diverter that directs the water away from the walls and foundation of your home during heavy rainfall. This simple step is vital to keeping moisture away from the foundation and structure of the home.

4. Add Drainage Next to Concrete Driveways

Driveways are one of the top offenders when it comes to water runoff. By adding grass, gravel, or decorative paving next to the driveway (or replacing the concrete altogether), you can mitigate much of the erosion that occurs during flooding.

These landscaping tips can reduce a lot of the erosion that results from outside flooding in Biltmore,NC, and there are many green solutions that can increase your efforts. Look into rain gardens, the use of mushrooms, green roofs, and mulching for more ideas.

How Lightning Strikes Can Damage Your Home

10/23/2018 (Permalink)

Fire Damage How Lightning Strikes Can Damage Your Home Fire damage in a Swannanoa,NC home

When storm season begins in Swannanoa,NC, you may hear a lot of advice about how important it is to go inside whenever a storm that could produce lightning is in your area. While that is good advice, there are also precautions to take once you're inside. The electrical charges slicing through the air can distress your home, even causing a lightning fire. Here are some tips on how to protect yourself and your property.

Pathways to the Ground

Once your house is struck, the electrical surge is going to look for a way to the ground. It may take many pathways. Wiring and pipes are the most likely conductors, but metal window frames may also provide a conduit. Therefore, it is advisable to avoid certain activities during a storm:

  • Taking a shower or bath
  • Using corded electronic equipment, such as a computer or video games
  • Washing hands
  • Doing dishes
  • Sitting by windows or doors

Electrical Power Surges

It is a good idea to unplug your electronic equipment altogether if you know that a storm is on its way. Even if it doesn't cause a lightning fire, such a powerful strike to your house can fry any equipment that is along a branch of its pathway. While some restoration experts may be able to salvage some data, you can save yourself a lot of frustration and money by separating equipment from the power source.

Fire Breakout Destruction

One of the most devastating effects of electrical storms could be a house fire. If a fire breaks out after a strike, you cannot assume that the rain in the storm will be sufficient to put the fire out. Call the fire department immediately. That is your best chance at saving your home.

From power surges to a lightning fire, if your house is struck by lightning during a storm, it could sustain some damage. Take precautions to protect yourself, but have emergency personnel on speed dial just in case.

3 Storm Flooding Business Survival Tips

10/17/2018 (Permalink)

Commercial 3 Storm Flooding Business Survival Tips Flood damage after storm in a Weaverville,NC commercial office building

Storm warnings in Weaverville,NC, may give you the heads up that you need to prepare, but what steps are most important and how should they be carried out? Use the following tips to protect your people, your equipment and inventory, and your buildings as much as possible when storms hit. Learn how to reduce your losses and when to tear out damaged property when flooding is an issue.

1. Focus on Personnel Safety

Your first step when storms lead to flooding is to follow all evacuation warnings. Failure to follow evacuation instructions could lead to injuries or deaths. Before the storm hits, you should have an evacuation protocol in place, so your employees, renters, or personnel know exactly how to respond, where to go, and how to remain in contact with you.

2. Protect Property and Documents

The more you know about the types of flood risk in Weaverville,NC, the risk of flooding, and whether to invest in flood insurance policies, the better prepared you'll be when disasters strike. Develop and practice evacuation routes and emergency response procedures. Take steps such as storing documents in waterproof containers and backing data up on the cloud. Keep your most valuable equipment and supplies on higher levels of the building and keep up a regular schedule of maintenance to reduce water damage.

3. Begin Storm Restoration Right Away

As soon as you get the go-ahead from authorities, give your properties some attention. This will involve removing all water and drying the property. You may want to involve storm restoration professionals in this step and the following steps. Next, tear out damaged, wet materials, such as soggy ceilings and warped studs. As you tear out sections of the building that you can't repair, continue the drying process, so you can be sure to get all of the hidden areas of the property. Finally, turn your focus to the restoration of your building.

How To Evaluate a Leaking Bathtub or Shower

10/12/2018 (Permalink)

Water Damage How To Evaluate a Leaking Bathtub or Shower Damp spots on your bathroom walls can mean a leaking bathtub or shower problem

Your bathtub and shower are exposed daily to water. Regardless of your home’s age, plumbing components and fixtures can break or deteriorate, which may allow water to flow into unintended places. No home in Asheville,NC, is immune from a potential shower or bathtub leak, so it’s important for every homeowner to recognize the signs of water leaks and act promptly to minimize damage.

Locating a Water Leak

Water can leak for a significant period before it becomes noticeable. Common indications of a leaking bathtub or shower include the following:

  • Damp spots on walls
  • Water dripping from overhead
  • Stained ceilings
  • Puddles around tub or shower
  • Presence of a musty odor

Investigating Bathtub Issues

To diagnose the source of a bathtub leak, you may need to remove the tub’s side panel or access the crawl space under your home to check for cracked pipes, leaking joints or a broken waste trap. If you find a leak, replace any damaged components and tighten loose washers. To confirm the problem is resolved, plug the tub, fill it with water and then let the water drain.

Diagnosing Shower Pan Leaks

Pre-fabricated shower pans may crack and leak, especially if they move due to improper installation or a warped subfloor. A shifting pan can also damage seals, rendering them ineffective.

To confirm a shower pan leak, take the following steps:

  • Plug the shower drain with a stopper or duct tape
  • Fill the pan with water
  • Mark the water level
  • Allow the water to sit for at least eight hours

If the shower is not properly plugged, some water may escape. To confirm a leak, you should check the subfloor below the shower for signs of water damage. A moving shower pan can cause significant problems, so it’s important to promptly correct the problem.

Taking Immediate Action

If you suspect a water leak, find the water source and complete the necessary repairs. Ignoring a shower or bathtub leak is never a good idea because it can result in significant water damage that may require extensive cleanup and restoration efforts.

7 Flood Safety Tips To Be Evacuation Ready

9/17/2018 (Permalink)

Storm Damage 7 Flood Safety Tips To Be Evacuation Ready Safety is first during a flood in your area

When you learn of flood warnings in your area, you must be ready to leave quickly. Your chance of successfully evacuating depends on being properly prepared. Here are 7 safety tips to get you evacuation ready for a flood disaster:

1. Know the flood risk in your area. Check flood maps for your property’s risk. Also note the topography of the surrounding area. Where are rivers, creeks, high areas and low areas?

2. Know evacuation routes and alternatives. Check local authorities for existing routes. Increase your flood safety by anticipating areas that may be impassible such as small creeks that could channel larger amounts of water, low areas and bridges.

3. Know your destination. Have enough supplies to reach your destination and make sure your family knows where to find you.

4. Keep your car filled with gas. You won’t have time to wait in line at a gas station when evacuating, or worse, risk not getting gas due to a shortage from demand in the local area.

5. Keep emergency cash ready. ATMS will have long lines and quickly run out of cash.

6. Keep a “go bag” so you can leave fast. Having some personal items as well as non-perishable food, water and medications in a bag is a great way to prepare for a fast departure.

7. Make a communication plan. Remember that communications can be disrupted during disasters and flood safety includes having a plan for this. Designating a distant friend as a point of contact for your family is best.

Flood safety includes returning home to Asheville, NC, only after the flood waters recede and local authorities determine it is safe. Do not drive through flood waters and do not go around police barricades, which are there for your safety. You will have a big job ahead of you with cleanup, but a professional remediation company can guide you through the process.

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Category Three Water: What Is It and Who Should Clean It?

9/17/2018 (Permalink)

Water Damage Category Three Water: What Is It and Who Should Clean It? Water Damage can be risky in your Asheville home or business

Asheville, NC, is prone to flooding during the rainy season. As business owners, this presents a growing concern for not only safety and profitability but the integrity of your property. Thankfully, most insurance companies cover burst pipes and toilet overflow; however, if your business is ever struck by flood water, you may be left with a few questions about water categories, especially category three.

1. What Is Category Three Water Damage?

Category three water damage is typical in large-scale flooding. This natural disaster tends to overflow rivers and overburden sewage systems leading to a dangerous mixture call the black water. At this category level, water is capable of supporting bacterial growth and becomes hazardous for humans and pets to consume or come into contact.

2. Can You Clean Category Three Water Damage Yourself?

No, unless you are a professional, you should not attempt to clean black water yourself. This type of flood water can cause illness and disease and possibly death if touched or ingested. It is not uncommon for this type of water to carry hepatitis pathogens, and you do not need to swallow this water to become ill or a carrier.

3. Who Cleans This Type of Water Damage?

As category three water is dangerous, it is wise to seek the assistance of professionals who hold the appropriate certifications and training to handle and dispose of this type of water. You can check with your local municipalities or emergency managers to find restoration specialists capable of this type of work.

Since flooding is a concern for most business owners in this area, and category three flood water presents potential risk from exposure, it is wise to seek assistance from your insurance provider and local government to ensure that you as well as your business remain safe. Do not let the concern over expense come above the concern for your health.

To Test or Not To Test: Detecting Mold in Your Home

9/12/2018 (Permalink)

Mold Remediation To Test or Not To Test: Detecting Mold in Your Home Testing mold in your home or business to find the severity of the damage

As a homeowner, you probably take great pride in being able to care for your home yourself. You generally have the knowledge and the skill to keep it clean and safe for your family. Certain problems, however, such as mold growth, may require professional help. You need a certified industrial hygienist to conduct the mold testing and, if a mold problem is found, a mold remediation specialist to take care of it.

Inspection Techniques

When the CIH arrives at your home in Asheville, NC, he or she will go through the process of analyzing the air quality in your home. The CIH will perform three main techniques:

• Conduct a visual inspection
• Measure moisture in the air
• Compare baseline outdoor air samples to indoor air samples

Two results of mold testing can be indicative of a problem. First, if the mold spores of a particular species are more highly concentrated in the indoor air than in the outdoor air, they are probably feeding off something and thus multiplying at a more rapid rate than usual. Second, if there is a species of mold found inside that is not found outside, this, too, can indicate a problem.

DIY Techniques

Many home improvement stores sell kits so that their customers can conduct DIY mold testing in their homes. More often than not, however, a mold kit is a waste of money. The kit simply tests for the presence of mold. Without fail, the results are going to be positive. Mold is everywhere. Without first establishing a baseline test of mold concentration found outdoors, no indoor test is going to tell you anything useful.

If you suspect that there is a mold problem in your home, you are better off having a CIH conduct the mold testing rather than trying to do it yourself. The professional will get more accurate results which leads to your problem getting resolved more quickly.

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What Is Smoke Damage Restoration in Asheville East?

8/28/2018 (Permalink)

Fire Damage What Is Smoke Damage Restoration in Asheville East? Smoke damage restoration isn't an easy task and should be left to the professionals.

What is smoke damage restoration?

Restoring a home after a fire requires a lot of work. One of the most involved parts of recovery is smoke damage restoration. Asheville East Smoke damage restoration is an integral part of the process. Not only does it make the home presentable, but it removes harmful carcinogens and restores structural integrity. It is best to seek help from a professional restoration company when dealing with smoke damage. 

While most don't realize it, there are multiple types of smoke. Professionals can easily identify the types of smoke present and how to remove damage from a variety of materials. Asheville East Smoke restoration companies are also equipped for the job. They have the knowledge and tools to effectively remove smoke damage. Regardless of the size and scope of the damage, a professional restoration company will be able to get the job done effectively. To get a better understanding about the process and how a restoration company can help, there are a few things homeowners need to know.

Assessing The Damage

Before any restoration work is completed, a fire damage assessment must be performed. This is an important part of the process. It helps determine the costs involved and the best way to approach the project. To get a proper assessment, homeowners should contact a restoration company and their insurance company. Both parties will inspect the damage separately and arrive at cost. They look at the extent of the damage and calculate a cost based on how much work needs to be done. The final cost should cover cleaning the smoke, repairing structural damage, and restoring the home back to what it used to be. If the insurance company and restoration company arrive at different costs, you may end up having to pay the difference. To avoid having to pay too much out of pocket costs, you can go with a restoration company recommended by the insurance company. This usually means that the two companies are working together, which could result in a fair settlement without headaches. 

The Restoration Process

Once both parties have settled on a restoration cost, the process begins. The restoration company must begin working fast. While a fire may be put out, damage continues to occur well afterwards. One of the biggest problems faced immediately after a fire is mold and mildew growth. Due to the presence of water and heat, the home instantly becomes a breeding ground for fungi. Within 24 hours, harmful mold will begin to grow. It is important to halt this process as soon as possible. To stop this growth process, the restoration company will place dehumidifiers throughout the home. It absorbs water in the air, ultimately bringing the humidity level down and stopping growth. 

Restoration companies use a variety of methods to remove smoke damage in Asheville East. Since a home has a number of different surfaces, they must use the appropriate cleaner to do the job effectively. These cleaners remove soot and smoke to reveal a clean surface. Professional restoration companies also use deodorizers to remove the pungent smell that is left behind. If not cleaned properly, a home can wreak of smoke well after a fire. With deodorizers, the smell is removed. Throughout the entire process, workers will salvage as much as they can. Everything else will need to be repaired or replaced.

Smoke damage restoration isn't an easy task and should be left to the professionals. Restoration companies use heavy-duty equipment to get the job done, ensuring that the restoration job is thorough. They'll also have the knowledge to clean and salvage materials accordingly. With their help, homeowners can recover and return to their normal lives. To get more information about smoke restoration and find professionals in the area, homeowners can contact their insurance agent or a professional restoration company.

Fire Damage Restoration

We understand that smoke and fire damage is both devastating and disruptive to your family or business. SERVPRO of Asheville East Professionals respond quickly to repair fire, smoke, and soot damage, including:

  • Fire damage cleanup
  • Smoke and soot damage cleaning and repair
  • Cleaning your home's contents and belongings
  • Eliminating fire and smoke odor and deodorization

Mold Damage Asheville - Mold Testing in Asheville

8/28/2018 (Permalink)

Mold Remediation Mold Damage Asheville - Mold Testing in Asheville Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores.

Asheville Mold Testing 

When water damage has struck your home, you could also have mold. Mold growth and mold spores form and thrive where moisture is readily available. Asheville molds form especially on water damaged ceilings, floors, walls. 

Mold Testing 

A professional mold remediation company in Asheville can perform mold testing to determine the extent of your mold damage. Insurance companies may not cover services for mold testing, so check to be sure. A mold inspector collects samples from your home and sends them to a lab for testing. 

Lab testing can confirm mold testing. The mold professional then has a level of mold in your home and what locations that tested positive for mold growth. These can be treated, cleaned, or removed depending on the severity of the damage. A mold testing expert can determine the best course of action to take to rid yourself of dangerous and toxic mold in Asheville

Mold restoration experts in Asheville know exactly where to look for mold in your home. They also know that mold is often hidden in many areas throughout the home and even be present in the air. Fiber optic technology can help mold experts find mold behind walls and underneath floors. Further, a hygrometer detects amounts of moisture. You could conduct mold tests on your own but many times self-test kits fail to detect the presence of mold spores or mold levels in your home or business accurately. Mold can also be dangerous to dispose of on your own. Remember; you can always call a mold remediation expert for help. 

Locally Owned Company with National Resources

Mold can cause smelly odors and not to mention it can cause health effects. It is important to remediate mold quickly whenever you have had water damage or flood damage. When you have mold damage needs in Asheville, Black Mountain, Candler, Fairview, or the surrounding areas Call SERVPRO of Asheville East at (828) 255-4535 today! 

4 Ways Water Damage Can Occur in Your Home

8/27/2018 (Permalink)

Water Damage 4 Ways Water Damage Can Occur in Your Home A pipe break can cause serious damage in your Asheville home

Homeowners should be aware of the many ways water damage can occur in their home. When left unattended, water from a pipe burst or leak may require you to call in repair and restoration professionals. To keep your home safe and secure, here are four things you can look for that commonly cause water damage.


1. Malfunctioning Appliances
As your house gets older, so do the appliances. Pipes can rust, hoses can weaken, and the efficiency of your household machines can lower. Deterioration of appliances such as dishwashers, washing machines, and water heaters is a common reason for water damage and flooding. To prevent any sudden disaster, inspect your appliances often.
However, you can’t always prevent appliances from malfunctioning. Water detectors can let you know immediately when something goes wrong. This can help you minimize the damage and clean up the water quickly before the problem gets worse.


2. Bursting Pipes
When sudden pressure occurs in a pipe, there is an increased risk of a pipe burst. This can happen when drains get blocked, toilets get clogged, or when garbage disposals malfunction. Old pipes can burst or leak easily, too. If a problem does occur, shut off the water line quickly and seek professional help.


3. Blocked Gutters
The sole purpose of your gutters is to direct water away from the roof. However, gutters can easily get blocked by leaves, dirt, and branches. This creates a dam in the gutter which prevents water from flowing smoothly down the contraption. When water overflows, it can spill onto the side of the house and soak into the structure.


4. Broken Gutters
Your gutters may not be blocked, but they could be damaged. If there is a crack or break in the material, the water can leak through and cause serious water damage or flooding. You might want to inspect your gutters after heavy storms to check for any damage or blockage.


A pipe burst can cause serious damage. Be sure to keep your home in Asheville, NC, safe and dry by taking precautions against water disasters.

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