Recent Posts

Why Hire a Commercial Restoration Company for Water Damage Cleanup

6/11/2020 (Permalink)

IICRC Logo SERVPRO has the IICRC which is the fundamental and premier certification for disaster cleaning

Why Hire a Commercial Restoration Company for Water Damage Cleanup

Sometimes companies do not understand the potential sewer damage risks, even when they see evidence that something is wrong. Frequent toilet overflows, while common in commercial businesses, can be a sign of sewer problems. It is necessary to diagnose any potential issues and resolve them before assuming that an overflow is an onetime occurrence. As a business owner or insurance adjuster, there are several reasons to recommend or hire a professional restoration company for water damage cleanup:

Damage control

Any sewage company, like SERVPRO, in Fairview, NC, should have certification to clean your type of disaster. For example, SERVPRO has the Institute of Inspection, Cleaning, and Restoration Certification, which is the fundamental and premier certification for disaster cleaning.

As a business owner, you know that any interruption is unwelcome. Therefore, only hire a company willing to make your cleanup a priority. SERVPRO promises to be Faster to Any Size Disaster, and that is not just a slogan.

Damage Control
You need to work with a company that does more than surface cleaning. SERVPRO assesses the damage to find the underlying cause. Only by resolving the cause can the professionals guarantee your satisfaction. Whether your building's flooded toilet results from a simple clog or significant sewer damage, they will make sure you do not have any further issues.

No disaster relief is complete without a restoration. You need your business to return to normal as quickly as possible, and that cannot happen if you have holes in your walls and water shut off. SERVPRO will make sure your property is restored to pre-disaster conditions.
When you need a disaster relief specialist, a company built on reliability and fast recovery, look no further than SERVPRO. Whether you are dealing with a single leak or significant sewer damage, turn to technicians who are the best in the field.

The Categories of Contaminated Water

5/28/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories The Categories of Contaminated Water

Although all water leaks into a home are serious, not all leaks are the same. In fact, many different scenarios can play out when it comes to water damage in Royal Pines, NC. This is why it pays to seek out the services of a qualified water mitigation franchise no matter the issue. Trained workers have the ability and equipment to assess each situation and tailor a plan to remove excess water and to restore the house back to good condition. In the case of contaminated water, the workers will make sure the scene is safe and they will don PPE to protect skin and eyes from exposure to harmful substances.

The Three Levels of Water

When it comes to leaks into a home, it's good to know the source of the water. Professionals categorize water by how clean it is. The following shows the main categories:

  • Category 1 water is potable water that comes from a clean source and poses little risk to human health
  • Category 2 water is contaminated water that comes from such sources as washing machines and dishwashers
  • Category 3 water could come from a flood, a toilet overflow, a sewage backup or another dirty source

Category 3 water is also known as black water because it often looks dark. This type of water should be cleaned up as fast as possible by professional techniques that adhere to the standards of the Institute of Inspection Cleaning and Restoration Certification body.

The Necessity of Quick Action
Whether water damage originates from a supply line that carries clean water or from a sewage line that holds contaminated water, a fast response is crucial. A local company can be at a home in as little as a few hours working to mitigate the problem. Certified workers, specialized equipment, and experience are all needed in the effort to limit damage to a home.

Safely Extinguishing a Grease Fire

5/28/2020 (Permalink)

Pan on fire A grease fire in your Biltmore Forest, NC, can be scary, even if it is a small one

A grease fire in your Biltmore Forest, NC, can be scary, even if it is a small one. If one occurs, quick action is the key to keep the fire from spreading. The moment the fire spreads beyond the cooktop, safety should be the top priority. Get out of the house and call 911. While the damage may seem daunting, having a fire and smoke damage restoration specialist take care of it is worth everyone getting out safely. If the fire stays contained, some household staples can be used to put out the fire.

Do’s and Don’ts

Fire loves more heat and oxygen. Turning off the gas or power on the stuff should be the first step. Covering the pot or pan with something non-flammable, such as a lid or baking sheet, may help smother it. If that doesn’t work, below are additional steps to take.

Grab the extinguisher, but only if it is a Class K one. This type is designed for grease fires and doesn’t contain agents that may make the fire worse.
Throw salt or baking soda onto the flames. Salt can absorb the heat, and baking soda will release carbon dioxide, which helps smother the fire. There’s a good chance a lot will be needed. Ensure it is being applied from the top and not the sides.
Never swat at flames with flammable items, such as a towel or apron. Even a wet towel can make the flames jump to curtains or other areas of the kitchen.
Never use water, flour, baking powder or sugar to put out a grease fire. They can make the fire worse and more likely to spread.

Safety First
If the grease fire feels overwhelming and not dying down, immediately call 911. Although fire cleanup is messy and frustrating, safety should also come first. First responders have the know-how to contain and extinguish a fire, as well as when it is safe to return to your home.
Finding a grease fire on your stovetop makes it easy to panic. Staying calm and thinking about the right way to put it out makes all the difference.

What To Do When a Storm Damages Your Roof

5/13/2020 (Permalink)

Old home where the roof has collapsed. Roof collapsed in a Fairview, NC

Has a storm damaged your roof? If so, it’s best to act quickly. If left too long, a minor roof repair can turn into a major one.

Assess the Damage

After a storm with high winds, hail or heavy rain, be sure to inspect your roof for damage immediately. Here are some things to look for:

  • Curled, lifted, missing or broken shingles
  • Dented gutters or downspouts
  • Gutters clogged with shingle material
  • Missing or torn flashing around the chimney
  • Water stains on the ceiling or walls of your top floor

Request an Inspection
If you suspect you have roof damage, contact a licensed roofing contractor in Fairview, NC, and schedule an inspection right away. Make sure they take photos and provide a written inspection report for any potential insurance claim. It’s wise to schedule any roof repair as quickly as possible. For extensive repairs, a storm damage restoration company can manage the cleanup.

Take Action
Heavy winds can lift shingles and break the waterproof seal, potentially causing leaks that could damage your attic insulation and dramatically increase your energy costs. If water has leaked into the attic, make sure that the areas get dried out, and replace any damaged materials. A timely repair can spare you from repeating this process.

Be Proactive
Protect your roof from wind damage caused by flying debris or tree branches. Prune trees so that limbs can’t reach the house. If you’re in an area that is prone to high winds, make sure there aren’t objects in your yard or patio area that could damage your roof or break windows.
If you don’t address the need for a roof repair when you discover it, you risk causing further harm to both your roof and the structural integrity of your home. A trained roof inspector can find problems that might otherwise go unnoticed, which will save you money in the long run.

Prevent Water Damage During New Construction

5/13/2020 (Permalink)

Prevent Water Damage During New Construction

New construction in Black Mountain, NC, increases the potential for water damage, and this can cause quite a few problems for commercial property owners:

  • Delays in completing the project
  • Increased costs for things such as water pipe repair
  • Increased debris removal loads
  • Damaged reputations of involved professionals

The right preventative steps can reduce the risks.

Pre-Construction Steps
During the pre-construction stage, professionals should run quality control reviews, such as going over plans and specifications, reading through contract documents to find areas of risk regarding water infiltration, and testing the proposed plans for water drainage.

Quality Assurance Procedures
As construction moves forward, it's important that a full-time quality director oversees procedures, as well as developing quality assurance protocols and enforcing them. This includes oversight of any subcontractors. For example, policies regarding the quality of materials can help prevent any broken pipe scenarios. Another example is the creation of a list of issues to review on a weekly basis, such as monitoring the quality of any completed water pipe repair.

Ongoing Inspections and Assessments
Frequent and consistent testing is vital to the prevention of damages, such as a flooded worksite. Water tightness testing, for example, should be performed by a roof testing expert with modern techniques. Low areas in the roofing and other flat surfaces can lead to puddling and water damage as construction materials absorb moisture. Fire protection systems should also be tested according to NFPA 13 standards.

Final Steps at Project Completion
When post-construction tasks are carried out, it's important to assign certain team members to respond immediately as issues are identified. Areas of particular vulnerability include unsecured building openings, building envelope systems, site drainage areas, water delivery, and drainage systems, subsurface drainage, the foundation, and structural elements.

When Prevention Fails
From completing any necessary water pipe repair to consistently inspecting the property for areas of vulnerability, all efforts toward preventing water damage can prevent delays and increase profits. When damages occur in spite of your efforts, water damage remediation professionals can help you get back on track.

3 Steps for Targeting Black Mold in a Commercial Setting

5/13/2020 (Permalink)

Peeling paint on an interior ceiling a result of water damage caused by a leaking pipe Fixing roof leaks quickly can prevent mold damage on your ceilings

Steps To Take If A Roof Leak Happens

Leaks are a common inconvenience, but what happens when a ceiling leak becomes something more? Black mold is one effect that can wreak serious havoc on your Montreat, NC, commercial property. Here are three suggested steps to take if, or when, a roof leak happens.

1. Understand Where the Damage Has Occurred
Mold is a simple organism; it requires very few materials to fuel its quick growth. Water is the first source it relies on to thrive, but it also feeds on organic material that is found in your walls and carpets. Less commonly known is the fact that things found in the air, such as skin flakes and dust, are other products that can feed mold in a humid environment.

2. Ask Yourself How Long It Has Been Since the Leak Began
The CDC suggests that black mold can begin to form within the first 24-48 hours following a roof leak or other accumulation of significant moisture. It is important to know what timeline you are dealing with. If you are unsure, it is best to have a professional take a look. Fixing roof leaks quickly can prevent mold damage on your ceilings.

3. Contact a Mold Remediation Service
Mold is not an issue that you have left to face alone, nor is it one that you should face alone. Mold cleanup can be tricky, and depending on the level of mold damage you have, it might be impossible to know where to start. Fortunately, there are mold removal professionals that have the advanced remediation techniques and equipment necessary to clean your property efficiently and safely.
Getting back to business, as usual, doesn't have to be complicated. Knowing these few simple steps can keep black mold from stopping your business. While property damage is never something you want to occur, trust that there are professionals who can help in the event that something does go wrong.

Protecting Your Business With Fire Insurance

4/20/2020 (Permalink)

Businessman signing partnership agreement concept With the proper fire insurance policy, you will be able to breathe a little easier

Reasons You Should Choose Appropriate Fire Protection

As a business owner in Biltmore, NC, safety is a top concern. It's important to consider all aspects of protection when planning for your business – including fire insurance. While dealing with insurance policies may not be your favorite task, this is a crucial part of keeping your assets safe. Fire damage can require lengthy and costly repairs, but having proper insurance coverage can help mitigate issues with the fire restoration process. Here are some reasons you should choose appropriate fire protection.

Commercial properties commonly sustain damage caused by fires.
Water, foams, powders, and other fire-fighting materials can cause property damage.
Flames, smoke, and heat from fires can damage your building and your building's contents.

Choosing a Fire Protection Policy
When choosing property insurance for your business, be sure to discuss whether fires and other perils are covered. You need to have the full value of your belongings insured in the event of a catastrophe. If you undervalue your assets, you won't be able to recover the true value of your property, and you may incur penalty fees, too. To be sure you have enough coverage, you can hire an experienced appraiser to assess the value of your assets. Having sufficient fire insurance to cover losses will help you recover from a devastating event.

Recovering From a Commercial Fire
Should your Biltmore, NC, business suffer loss from fire, it's important to act quickly. Once the flames are eliminated, you will need the expertise of a professional remediation team. Fire restoration gets your property back to its preloss state as quickly and safely as possible. The restoration process may include smoke cleanup, odor removal, electronics restoration, water damage remediation, and more, depending on the severity of the disaster.
Facing fire is stressful. With the proper fire insurance policy, you will be able to breathe a little easier, knowing that your business and property will be restored as soon as possible.

A Tight Building Envelope Is Essential to Prevent Water Damage

4/10/2020 (Permalink)

Construction details - framing installing the roof truss system The most important role of the building envelope is control of the flow of air, water, and humidity

The first line of defense in preventing rain damage is a functioning building envelope. Also called a building enclosure, it consists of all the components of the outer shell of a building and is designed to be a physical barrier against the elements. Typically, this includes the

  • Roof
  • Walls
  • Windows
  • Outer doors
  • Foundation

The Envelope Has 3 Basic Functions

Not only does the enclosure prevent moisture from entering, but it is also an integral part of the support structure, especially for commercial properties. These buildings tend to have more of a skeleton frame, so the outer walls are often even more important to structural integrity than for residences.
It’s also the part of the building everyone sees, so aesthetics plays a key role. With today’s focus on energy savings, a pleasing exterior must also include a finish that is energy efficient.
However, the most important role of the building envelope is control of the flow of air, water, and humidity. In order of importance, the enclosure should focus on

Presenting a barrier against rain damage
Preventing unwanted airflow but still providing some ventilation
Improving heating and cooling efficiency

A Damaged Building Enclosure Is a Direct Path to Water Damage

Cracks in the foundation, shifting walls, and roof damage can all allow moisture intrusion. While energy efficiency is important, nothing overrides how much damage a tiny amount of moisture can do.
Surprisingly, the leading cause of rain damage from a bad envelope in Swannanoa, NC, is installation errors or bad materials. Therefore, it’s critical that you choose a reputable contractor when having a commercial building erected.
Over time, all building envelopes will develop small openings that allow water damage. This can cause black mold to grow, further damaging building materials. Once you suspect the enclosure has allowed moisture intrusion, you need a professional flood cleanup company to inspect for leaks and hidden damage. They can tarp and board the building to prevent further damage, locate and fix the leaks and then restore your building to its ideal condition.

Tips for Cleaning Mold in Your Home

3/26/2020 (Permalink)

specialist in PPE combating mold in an apartment You should call mold remediation specialists immediately

Tips for Cleaning Mold in Your Home

If you recently had a water emergency in your Weaverville, NC, home, you should check for house mold. Mold growth occurs quickly in wet areas, so you need to remedy the situation as soon as possible.
You can handle mold patches yourself if they are less than 10 square feet. First, however, you must make sure you are wearing the proper mold cleanup gear. Do not go near the mold unless you are wearing:

  • Long rubber gloves
  • Goggles
  • A respirator

Once you have the appropriate protection, you can start to clean the mold in your home. Below are some tips for this process.

Address the Moisture First

Since mold damage is usually caused by moisture, you first should check for any excess water in your house. Leaks should be fixed immediately, and wet items must be dried completely.
Of course, some areas, such as the bathroom, are hard to keep completely free of house mold. You may have to clean this room more frequently. You can also install a fan or window to increase ventilation.

Clean Thoroughly and Discard Unsalvageable Items

After the water is removed, you can use a mixture of water and detergent to scrub hard, moldy surfaces. Porous items, including carpets and tiles, are tougher to clean. They may have to be thrown out and replaced. Avoid caulking or painting any surfaces until the mold has been removed.
Mold can also affect expensive or sentimental items in your home. You may want to contact restoration specialists to see if they can salvage these belongings.
The above tips should help you remove small amounts of house mold. However, extensive black mold cleanup should only be performed by professionals. If you see a large area of mold on your property, you should call mold remediation specialists immediately.
Experts should also be called in if the mold was caused by contaminated or sewer water. They will know how to get rid of this mold safely.

Simple Strategies To Deal With Water Damage in Weaverville

3/23/2020 (Permalink)

old water taps Small Drips Can Lead to Big Puddles

Basic Steps to Mitigate Water Damage 

Although water damage is a common occurrence, many homeowners in Weaverville, NC do not know how to manage initial action. Whether your residential property is subjected to water damage resulting from a sewage backup, burst pipe, or a/c condensation backup, knowing which steps to take following the incident is critically important. Immediately limiting the point of water intrusion will lessen the water damage resulting to your home. To get more information regarding how to restore order to your home following a water damage occurrence, consider the following information: 

Shut Off The Source Of Water

When you become aware of a water intrusion turn off your water supply immediately. This could mean turning off the valve at your plumbing fixture, appliance or the exterior source line. Usually, it is a good idea to shut off the home's main water valve. With this idea in mind, be sure that everyone in your household knows where the main shutoff valve is prior to a potential water leak or flood. Shutting off the source of water is important because it reduces the water volume impacting your property. With less water causing damage, there is also less water to be removed. It also reduces the likelihood of water traveling to other areas of the house and the blooming of mold and mildew. By limiting the water damage, the costs of repair and restoration will be less.

Assess the Safety Situation and be Proactive

Prior to entering the area of your home impacted by water damage, you should make sure that the area is safe. To do so, you should be aware of electrical hazards. You may also need to shut off the electricity at the main electrical panel. After you've determined that the area is safe to enter, proceed carefully. You can mop up any excess water as you wait for the water damage restoration  professionals from SERVPRO to arrive. You can also remove materials that might cause staining on carpets or furniture like pillows and items containing dyes and inks. 

Contact A Water Damage Specialist

Regardless of whether the water damage in your home is small or large, it's a good idea to allow a water damage specialist to inspect and assess the best course of action. A quick phone call will have an immediate response to begin the inspection.The quicker a team of water damage specialists can reach your residential property in Weaverville, NC the greater the likelihood that your home can be cleaned, repaired and restored to its pre-water damaged state. With each day that your water issues go unaddressed, the more susceptible the home becomes to structural damage and mold growth. 


When your home has been impacted by water damage, it behooves you to restore it to its pre loss condition as quickly as possible. To obtain professional assistance with this endeavor, you should trust the professionals of SERVPRO. Our crews have helped many homeowners restore their property in the greater Asheville East area. These technicians have vast experience in water removal and cleanup.