Recent Posts

Choosing a Large Loss Response Company

2/24/2021 (Permalink)

floodwaters in office building Commercial flood damage in Royal Pines, NC.

Choosing a Large Loss Response Company

If your business experiences catastrophic loss, you need to choose the right company to handle the situation. There are a few things that you need to look for when deciding on a company. Here are some different things to look for when choosing a large loss response company.

Look for a Company That Can Handle the Job
Catastrophic loss requires the best disaster restoration company in Buncombe County. Only top-notch professionals can respond to the largest losses. These companies have special supervisors trained to handle the operation, ensure seamless communication, and keep the mitigation on track. These companies also have trained technicians who specialize in different areas of commercial restoration. By putting together a team like this, you will be in professional hands and have fewer unexpected costs associated with a smaller company trying to perform this work. Some businesses that should look for a larger company include:

  • Hospitality businesses
  • Apartments or other commercial properties
  • Universities
  • Government buildings

Check Out Their Past Clients
Whether you are dealing with hurricanes, tornadoes, blizzards, or flooding, it is crucial to make sure the company you choose has experience. Once you find a company that can handle a large loss situation, you need to research them. Check out the company's background in the industry. Look at their past clients and see if any compare to the size of your company. Also, make sure some catastrophic loss situations match yours. Whether you have wildfires, hurricanes, floods, or blizzards, look for a comparable situation so that you know they have the experience necessary to handle your disaster.
When dealing with storm damage and large losses in a commercial setting, it is important to find a restoration company that can handle your situation. To find the right company, look for one with experience with your type and size disaster, so you know they have the relevant experience necessary to get the job done.

Steps You Can Take To Avoid Major Plumbing Issues

2/17/2021 (Permalink)

Flooded carpet, water damage in office building. Commercial water damage in Montreat, NC.

Implement The Following Four Steps

When a pipe breaks or the toilet overflows, are you prepared to handle the chaos? Do you know who to call? Was there something you could have done to stop the event from happening? Plumbing problems often start small, exacerbating overtime when permitted to linger. Commercial owners in Montreat, NC may not know the signs to look for or how to minimize the travesty. There are ways to do that, but it requires some organization and proactive measures. To avoid a wet mess, owners should implement the following four steps.

1. Remain Aware
A broken pipe likely starts with a tiny crack or pinhole. Proprietors need to remain vigilant about the lines, keeping an eye for anything that changes or is concerning. Make it a habit to walk the property at least once a month. Look at the foundation, walls and ceiling, checking for changes in formation. These alterations could indicate water intrusion. In addition, assess sinks, commodes and appliances, ensuring the work property and do not have any leaks.

2. Rely on Professional Inspections
Don't fix it yourself. Instead, have the name of a specialist who handles plumbing problems. Ask other business owners who they have used, having the information handy. Schedule a yearly overview of your building to see that it's up to code and flowing correctly.

3. Mend Small Problems Immediately
A water main break is a mess. Massive amounts of fluid saturate the rooms, ruining your merchandise and fixtures. This can shut down an establishment until a water remediation company completes repairs. To avoid craziness, tend to concerns immediately. Spending the money on a small repair could save you from a shutdown or major overhaul job.

4. Upgrade the Facility's Lines
During your annual check-in, consider any recommendations, especially about changing parts or enhancing the plumbing structure. Older pipes can become fragile, breaking easily. Paying for sturdy material could reduce the probability of a catastrophe.
Your eyes and your schedule are essential in warding off plumbing problems. Be mindful of what's going on with the structure. Catching things early is a game-changer.

Fire Damaged House

2/14/2021 (Permalink)

Kitchen burned Fire damage in an Asheville, NC home

As a homeowner you know, a fire on your property in Asheville, NC is one of the most difficult realities to face.  Unfortunately, a fire can destroy the structural integrity of your property as well as your personal possessions within a very short period. When you consider the physical and financial losses that fire damage can cause, it is easy to see why many homeowners fall prey to emotional trauma afterward. To ensure that you would be able to grapple effectively with fire, if one occurs in your home, consider the helpful information outlined below:  

What Causes Fire And Fire Damage? 

Fires result from several chemical and thermal processes involving three basic elements: oxygen, a flame or spark(heat), and fuel. This type of chemical reaction is exothermic, that is it releases heat. The fuel sustains the fire and also gives it the materials necessary to facilitate combustion. Some combustible materials include rubber, plastics, cardboard, paper, and wood. These sound like building materials. For a fire to start, a heating component must come in contact with combustible material. The heating element will then warm the material to the point of ignition. At this point, the material will explode or ignite. 

The Effects of Fire Damage

When your house is affected by fire, the damages caused can be very costly. This is especially the case if the fire adversely impacts the structural integrity of your property. If the damage is severe enough, a professional restoration company like SERVPRO may work for weeks or months to return your Asheville home to its former condition. If smoke and fire coat your possessions and home in a substantive layer of ash and soot, removing the debris can be very difficult and demands a high degree of expertise. Additionally, the water used by firefighters to extinguish the flames in your house can generate water damage. This water compounds the fire-damaged interior of your Asheville home.

Hiring A Professional Fire Repair and Restoration Company  

In many cases, homeowners want to take care of the cleanup and home restoration processes for themselves. However, the extensive damage caused by fires makes it advisable to hire a professional company like SERVPRO. Fire and smoke damage are especially destructive. The damage caused can destroy valuable items, deplete financial assets, and cause emotional trauma. Additionally, homeowners will often have a large number of responsibilities to handle during the aftermath of a fire. Hiring a professional restoration company is the way to ease the burden of responsibilities and out-of-pocket expenses while also ensuring that the restoration process flows professionally and smoothly. Look for a company that focuses on restoration rather than replacement as the first option.


Although dealing with the aftermath of a fire can be difficult, attaining professional assistance can help you restore your residential property to its former condition.  SERVPRO takes pride in its expert technicians on consistently working with dedication and determination. You will receive the best remediation services on the block. 

Why Mold Keeps Coming Back and What To Do About It

2/3/2021 (Permalink)

Drywall removed - there's a broken pipe and mold growth Mold found after a pipe break

The second you discovered mold growth under a potted plant in the corner of the office, you jumped into action. You removed the plant, deep cleaned the area, and replaced the carpet. But a few months later, you noticed a mildew smell in the same spot. The mold is back! Repeat efforts gained the same result—returning mold. Now what?

Reasons Mold Returns

Mold is everywhere—indoors and outdoors. Spores settle in places where there are high humidity and moisture. If mold continues to return to the same spot, it is likely a sign of a leak or more extensive water damage than you previously realized. Although you replaced the carpet under the plant, the subfloor could be holding moisture. There could also be a leaking pipe behind the wall near the plant where mold is happily continuing to grow.

How To Prevent Mold Regrowth

Long-term mold prevention might require some effort and expense upfront. The most important thing to know is that mold is very difficult to clean entirely without the proper training and tools. Therefore, the very best option for getting ahead of mold growth is to call a commercial mold damage specialist in Black Mountain, NC to come and evaluate your building.

Evaluation: The professionals will use special tools, such as thermal imaging cameras, to look for potential leaks behind the walls.
Containment: They will seal off the affected area and clean thoroughly.
Removal: Any damaged materials will be securely removed from the premises to prevent the spread of mold spores.
Restoration: Areas that have damage will be completely restored. This could be as simple as new drywall after fixing a leak, or a more extensive reconstruction of an area that is susceptible to continued water damage.

Battling mold growth, whether in a small area or a large one, is a big job that is best left to the professionals for the long-term benefit of your business.

Reasons for Noisy Pipes

1/11/2021 (Permalink)

Bursting pipe with the words FIX RIGHT AWAY If you have encountered a broken pipe you should fix it right away

Reasons for Noisy Pipes

Water damage is a common concern for homeowners because of the rapid and costly damage that ensures from a pipe break or other water issue. With the fear of repairs lurking in their minds, many homeowners worry when they hear strange noises coming from the pipes. While some concern is normal, most noises stem from three fixable problems.

1. Loose Connections
The primary cause of whistling from faucets is not a pipe burst. Instead, the likely culprit is a loose or worn-out washer. You can often correct the problem by tightening the little screw in the handle of the faucet. However, if the noise is coming from multiple sinks and it does not matter which faucet is open, you may want to call a plumbing specialist in Fairview, NC, to have a look.

2. Faulty Ballcock
If you hear a rushing or hissing sound, do not immediately bring the alarm for a pipe break. Many hissing sounds stem from toilet appliances. The most likely cause is a loose or old ballcock in the toilet tank. If you replace the mechanism in the tank, the problem noise should correct itself. If the noise persists, it can speak to another problem deeper in the system, so you would likely want to have it assessed.

3. Rapid Cutoffs
There is one noise that could suggest you need to fix the broken pipe or resolve the problem quickly. If you hear hammering or banging when turning on or off the water supply, you have a rapid shutoff occurring in the system. The constant banging can cause loose connections or leaks if left unresolved.
While homeowners worry about a pipe break or sudden water damage, there is often little to fear from the noises in your pipes. Sounds only indicate that something requires your attention, but that doesn't always equate to costly and time-consuming repairs.

How a Fire Extinguisher Can Reduce Property Damage

1/11/2021 (Permalink)

Red tank of fire extinguisher. When using a fire extinguisher, remember to use the PASS method

Once a fire has started in your business in Black Mountain, NC, it is important to take fast and appropriate action. The size of the fire will determine in part how to act. If it is a large fire, your actions will be limited to helping evacuate the building and calling the authorities to put out the blaze. With a smaller fire, though, there may be an opportunity to stop the flames before they get out of control. The first step is to locate the fire extinguisher. If you do not know where one is, look around your building for bright markers that indicate the presence of the device.

The Benefit of Stopping a Small Fire

You can easily save your company thousands of dollars in fire damage by putting out an incipient fire. If you put out the fire early enough, you will limit or reduce three types of damage:

  • Smoke damage
  • Soot damage
  • Water damage

You might even be able to prevent a shutdown of your company caused by extensive damage to the building. When using a fire extinguisher, remember to use the PASS method: pull the pin, aim at the base of the fire, squeeze the handle, and sweep from side to side. Stop when the fire is completely out or use all of the extinguishing agents and then vacate the premises.

The Benefit of a Professional Cleanup and Restoration
Whether your company is the victim of a kitchen fire or something larger, it is a good idea to call in the services of a professional fire remediation franchise in your area. No matter the situation, a team of highly-trained workers will come to the site and perform cleanup and restoration services. It is the quickest and most comprehensive way to get your building back in shape after a fire. Knowing how to use a fire extinguisher and knowing who to call after a fire are two important aspects of dealing with fire.

3 Benefits of Storm Shutters

1/11/2021 (Permalink)

Residential equipment 1st floor Security shutter Installing storm shutters can be one of the best ways to protect the glass in your windows and doors

Three Benefits When Making Your Purchasing Decision

If your home is located in an area that experiences frequent high winds due to hurricanes or other severe storms, it may be beneficial to install storm shutters. 

1. Prevents Windows and Glass Doors From Breaking
Shutters protect windows and glass doors from wind, rain, and debris during storms. This protection makes it less likely that the glass may shatter, allowing flying debris to enter your home. It also increases safety and lowers the chance that you or your insurance company will need to pay to replace the glass due to storm damage. Your insurance company may offer a discount on your premium because of this. The opportunity for wind-driven rain to enter your home is also reduced, which can avoid substantial water damage that may require professional water mitigation in Montreat, NC.

2. Easy To Operate
Storm shutters can be opened and closed by one person, making them an easier option for protecting your home against high winds than other methods, such as boarding up your windows. Additionally, they are more useful for protection against sudden storms that you may not have time to prepare for in other ways. Once you have your shutters closed, you can spend the time you would have spent preparing your windows on other storm preparation.

3. Increases Your Home's Resale Value
Unlike temporary protection measures, shutters add value to your home. Adding storm protection features can be a good selling point for a home that is located in a region that experiences frequent strong storms.
The high winds from severe storms and hurricanes can cause significant damage to your home. Because of these three benefits, installing storm shutters can be one of the best ways to protect the glass in your windows and doors from being damaged during storms, creating a safety hazard and allowing wind, rain, and debris to enter your home.

3 Tips for Preventing Persistent Mold Growth

12/17/2020 (Permalink)

Humidifier beside a moldy wall It is well worth the trouble to stop by your local home goods store and pick up a dehumidifier.

Three Steps To Prevent Recurring Mold Growth In Your Commercial Building

You might think there is nothing peskier as a business owner than the first mold growth in your building — but what if it keeps coming back? Especially when you don't catch the problem early, getting rid of mold can be a nasty obstacle, even worse when it is a persistent growth. There are lots of factors that might contribute to a persistent mold problem, such as:

  • high humidity
  • water damage
  • poor ventilation

While there are a few simple steps you can take to reduce the risk of fungus growth, once it sets in, you will need professional help to clear it out. Luckily, SERVPRO of Asheville, NC, will clean it up "Like it never even happened." Here are three tips for preventing recurring mold growth in your commercial building.

1. Invest in a Dehumidifier
If the natural high humidity or lack of ventilation in spaces like bathrooms and basements is contributing to your mold problems, it is well worth the trouble to stop by your local home goods store and pick up a dehumidifier. This nifty machine will suck the extra moisture out of the air in your building, thereby depriving mold spores of the environment that they need in order to grow.

2. Don't Wait With Water Damage
In the event of a flood or a pipe break, it is crucial to call in your local water damage restoration professionals right away. Mold can grow on almost any wet surface and will start to spread in as few as 24-48 hours.

3. Get Professional Mold Removal
With mold, looks can be deceiving. If you try to remove mold growth yourself, it may look like it's all gone, but in reality, invisible spores probably remain and are ready to start spreading again right away. Only professional mold removal techniques will truly remove the problem and prevent further growth.
Don't forget, though, even if the existing growth is removed, mold spores are everywhere in the air, just looking for a warm, moist environment to take root.

How To Maintain Fire Sprinklers and Prevent Accidental Discharge

12/17/2020 (Permalink)

red head of a fire sprinkler Have your fire sprinkler system inspected annually

Ways To Keep Your Sprinklers Running Properly

Fire sprinklers can save your building from major damage during a blaze. However, sprinklers do come with a small risk of accidental discharge.
Sprinklers can activate in the absence of a fire. This, in turn, can cause major flooding to your Swannanoa, NC, property.
Luckily, with proper sprinkler maintenance, you can prevent your fire protection system from harming the premises. 

1. Keep the Sprinklers Clean
Grease and dirt can build up on the sprinkler heads over time. This is especially common in commercial kitchens. If the grime gets really excessive, it could end up close to the sensitive bulb in the middle of the sprinkler. This bulb is what activates the sprinkler system.
To prevent accidental discharge, you thus need to keep the bulb and the surrounding sprinkler head free of any debris. Use a non-corrosive, non-residue solution to wash the sprinklers regularly.

2. Remove High Objects
Similarly, any tall items or stacked books can inadvertently set off a sprinkler if they get too close to the bulb. As part of your sprinkler maintenance, you should store these assets away from the fire protection system. Fire service experts may be able to suggest an alternative location for the supplies.
A ceiling painter can also accidentally bump into the sprinkler bulb, sending water gushing into the building. This is another reason to avoid painting the sprinkler heads.

3. Have the Sprinklers Inspected
A fire service expert should look over your sprinkler system once a year. The professional can locate any corrosion or pipe problems that could cause the sprinklers to malfunction.
Fire sprinkler maintenance is fairly simple. You just need to keep the sprinklers clean, avoid placing items near the bulb, and have the system inspected annually. Still, excess heat from cooking equipment or mechanical damage to the sprinklers can cause the water to discharge accidentally. If this happens, your local emergency cleanup company can restore your building.

The Dreaded Persistence of Smoke Odors

12/17/2020 (Permalink)

Kitchen with smoke damage Fire damage in Biltmore, NC

A home fire is an unpleasant experience for anyone. If you witness flames eating away at your home, it is not a sight you are likely to forget soon. Another disappointing aspect a fire is how hard it is to completely clean. Successful smoke cleaning of your home takes knowledge, training and equipment. This is a job that goes beyond ordinary cleaning and calls for the services of a professional fire restoration franchise. Trained technicians have the equipment to rid your home of soot. They have the expertise to replace damaged structural items. They will also secure your home from additional damage from weather and vandals in the aftermath of a fire.

Dealing With Odors

One of the hardest things to remove from a home after a fire is a smoke odor. That is because the odor penetrates deeply into items such as clothing and furniture and even into walls and carpeting. To remove the smells associated with smoke, professional smoke cleaning uses the following advanced equipment:

  • Air filtration devices
  • Ozone machines
  • Thermal foggers

They also use cleaning agents vetted by the restoration industry. The end result is the removal of odors from your home in Biltmore, NC.

Handling the Smoke Damage
Your home isn't completely restored if you can still smell even a trace of smoke. Even areas of the home that were distant from the actual fire will pick up some residue of persistent smoke. Soot can also travel a long way and coat walls and many other items. For these reasons, smoke cleaning is a complicated process. Additionally, water damage is often present due to the efforts of firefighters. This makes cleaning a home after a fire a multi-pronged process that involves many areas of expertise. When the job is completed and you smell the freshness of your home again, you know that everything will be all right.