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Tips for Cleaning Mold in Your Home

3/26/2020 (Permalink)

specialist in PPE combating mold in an apartment You should call mold remediation specialists immediately

Tips for Cleaning Mold in Your Home

If you recently had a water emergency in your Weaverville, NC, home, you should check for house mold. Mold growth occurs quickly in wet areas, so you need to remedy the situation as soon as possible.
You can handle mold patches yourself if they are less than 10 square feet. First, however, you must make sure you are wearing the proper mold cleanup gear. Do not go near the mold unless you are wearing:

  • Long rubber gloves
  • Goggles
  • A respirator

Once you have the appropriate protection, you can start to clean the mold in your home. Below are some tips for this process.

Address the Moisture First

Since mold damage is usually caused by moisture, you first should check for any excess water in your house. Leaks should be fixed immediately, and wet items must be dried completely.
Of course, some areas, such as the bathroom, are hard to keep completely free of house mold. You may have to clean this room more frequently. You can also install a fan or window to increase ventilation.

Clean Thoroughly and Discard Unsalvageable Items

After the water is removed, you can use a mixture of water and detergent to scrub hard, moldy surfaces. Porous items, including carpets and tiles, are tougher to clean. They may have to be thrown out and replaced. Avoid caulking or painting any surfaces until the mold has been removed.
Mold can also affect expensive or sentimental items in your home. You may want to contact restoration specialists to see if they can salvage these belongings.
The above tips should help you remove small amounts of house mold. However, extensive black mold cleanup should only be performed by professionals. If you see a large area of mold on your property, you should call mold remediation specialists immediately.
Experts should also be called in if the mold was caused by contaminated or sewer water. They will know how to get rid of this mold safely.

Simple Strategies To Deal With Water Damage in Weaverville

3/23/2020 (Permalink)

old water taps Small Drips Can Lead to Big Puddles

Basic Steps to Mitigate Water Damage 

Although water damage is a common occurrence, many homeowners in Weaverville, NC do not know how to manage initial action. Whether your residential property is subjected to water damage resulting from a sewage backup, burst pipe, or a/c condensation backup, knowing which steps to take following the incident is critically important. Immediately limiting the point of water intrusion will lessen the water damage resulting to your home. To get more information regarding how to restore order to your home following a water damage occurrence, consider the following information: 

Shut Off The Source Of Water

When you become aware of a water intrusion turn off your water supply immediately. This could mean turning off the valve at your plumbing fixture, appliance or the exterior source line. Usually, it is a good idea to shut off the home's main water valve. With this idea in mind, be sure that everyone in your household knows where the main shutoff valve is prior to a potential water leak or flood. Shutting off the source of water is important because it reduces the water volume impacting your property. With less water causing damage, there is also less water to be removed. It also reduces the likelihood of water traveling to other areas of the house and the blooming of mold and mildew. By limiting the water damage, the costs of repair and restoration will be less.

Assess the Safety Situation and be Proactive

Prior to entering the area of your home impacted by water damage, you should make sure that the area is safe. To do so, you should be aware of electrical hazards. You may also need to shut off the electricity at the main electrical panel. After you've determined that the area is safe to enter, proceed carefully. You can mop up any excess water as you wait for the water damage restoration  professionals from SERVPRO to arrive. You can also remove materials that might cause staining on carpets or furniture like pillows and items containing dyes and inks. 

Contact A Water Damage Specialist

Regardless of whether the water damage in your home is small or large, it's a good idea to allow a water damage specialist to inspect and assess the best course of action. A quick phone call will have an immediate response to begin the inspection.The quicker a team of water damage specialists can reach your residential property in Weaverville, NC the greater the likelihood that your home can be cleaned, repaired and restored to its pre-water damaged state. With each day that your water issues go unaddressed, the more susceptible the home becomes to structural damage and mold growth. 


When your home has been impacted by water damage, it behooves you to restore it to its pre loss condition as quickly as possible. To obtain professional assistance with this endeavor, you should trust the professionals of SERVPRO. Our crews have helped many homeowners restore their property in the greater Asheville East area. These technicians have vast experience in water removal and cleanup. 

We are Cleaning Experts

3/17/2020 (Permalink)

green graphic We are here to help for your commercial cleaning services.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Asheville East-(828) 255-4535.

3 Ways That Storm and Flood Damage Differ

3/13/2020 (Permalink)

Flooded entrance of a building Flooded entrance of a business in Asheville, NC

After severe weather in Asheville, NC, your building may have some damage. Much of this will likely be from water. While you might think that all water damage is the same, this is not the case. There are some significant differences between storm and flood damage. It is important to determine which has affected your building so that you can proceed in the right way. The following are some ways in which these types of damage differ.

The Originating Source of the Water

One big difference is where the water has come from. In most cases, regular water damage will come from above ground level. This will include rainwater that has entered through windows or leaky areas in the roof. Flood damage, on the other hand, rises up from the ground and will enter the building on lower levels.

The Contamination Levels of the Water

Because of the sources of the water, levels of contamination also vary between storm damage and flood damage. Rain is generally considered to be a clean source, so the damage that results does not involve a large amount of contamination. However, flood water mixes with sewage, dirt, and debris from the ground and becomes black water. This means that it carries significant levels of bacteria and waste with it.

The Cleanup and Restoration Process

The cleanup involved with these types of damage will vary because of the different levels of contamination. If your building has flooding problems, you may need to replace a larger amount of building materials than you would otherwise. Bacteria and other contaminants can absorb into drywall and carpeting, making them difficult to clean.
If you have experienced flood damage, the best way to restore your building to its previous condition is to hire a professional cleanup and restoration company. They will have the training and resources to handle the contaminated water safely. They may also be able to restore some of your affected belongings.

IICRC Certification

3/10/2020 (Permalink)

IICRC certificate IICRC certification

The Institute of Inspection Cleaning and Restoration Certification. (IICRC) certifies and sets the standards for the cleaning and restoration industries. SERVPRO of Asheville East has professionals who meet IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

How to Get Rid of Cigarette Smoke in Your Home

2/27/2020 (Permalink)

Ozone generator Ozone is one of the most successful ways to eliminate odors in your home

How to Get Rid of Cigarette Smoke in Your Home

If someone in your home smokes cigarettes, you may be bothered by the lingering smell of smoke. Cigarette smoke can penetrate into carpeting, furniture, and even wallpaper. Air fresheners like aerosols and scented oils can temporarily get the smell out of the air, but they don’t get to the bottom of the issue. If you have tried unsuccessfully for months to get rid of that noxious musty air, you need a full home deodorization.

Ozone Generator

Those persistent odors in your home are actually small particles - bacteria and molecules in the air. Types of offensive smells include:

  • Cigarette smoke
  • Molds
  • Decaying materials
  • Small house fires

When those smells permeate the furniture and carpeting, they are very difficult to eradicate. The most successful way to remove annoying odors in your home in Barnardsville, NC, is with an ozone generator. Ozone reacts chemically with those nasty-smelling molecules to break them down and destroy them.

What is Ozone?

Ozone is a gas made up of three oxygen atoms. The air we breathe is actually O2, which has two oxygen atoms. Ozone (O3) has much more energy and is more reactive than O2. This reactivity is what helps break down those acrid odors, but it can also be unsafe unless handled by professionals.

Call a Professional

Ozone in high concentrations is an irritant for humans and pets to inhale. Ozone gas should not be applied while you are present in your home. It is essential to call a professional who is trained to safely operate an ozone generator. If you plan to have a complete home deodorization performed, your family and pets should stay out of the house for at least 24 hours.
Ozone is one of the most successful ways to eliminate odors in your home. Just remember to keep the safety of your loved ones your first priority. It is best to leave home deodorization to the trained professionals who will protect you and your home.

Tips for Using a Drain Snake

2/19/2020 (Permalink)

A new plumber's snake Drain snakes all perform the same function, but they may vary in operation

Here Is a Guide For Using a Drain Snake

Dealing with clogged pipes in your Biltmore, NC, home is never fun, but it's a crucial task, nonetheless. If you suspect that your home's pipes are obstructed, take action as soon as possible. If too much pressure builds up, it can cause a pipe break. Here is a guide for using a drain snake so you can keep your pipes clean and avoid a costly home repair.

1. Find the right drain snake

Drain snakes all perform the same function, but they may vary in operation. Also called augers, drain snakes are slender, coiled tools that clear clogs in the opposite manner of plungers. Rather than pulling material out of pipes, snakes push into the obstruction and break it up. Drain snakes are long and flexible so they can reach clogs deep inside pipes. Some snakes are handheld; others are drill attachments.

2. Clear the clog

Once you have your drain snake, it's time to clear out your clogged pipes. To start, manually insert the head of the snake into the pipe. Next, use the handle to start uncoiling the snake and continue pushing the snake into the drain until you feel resistance. Go slowly and keep the snake's handle as close to the entrance of the pipe as possible for maximum control and force.
When you encounter the portion that is stopped up, rotate the snake as much as possible. This movement digs into the clog and breaks it up. Continue winding the snake until it uncoils to its full length. When the resistance stops, pull the snake out and run water full-force for a few minutes. If the water moves freely, you have successfully removed the clog.

3. Avoid future stoppages

Keep your pipes clean to avoid future blockages. You can use sink strainers to prevent buildups. If you have a garbage disposal, take care to use it properly. Run cold water while using the disposal and for a minute afterward. This helps ensure that all garbage is thoroughly flushed out of the pipe.
Clearing a clogged drain with a snake can be quite simple. However, some obstructions may require the knowledge and equipment of professional residential cleaners.

What Should You Do if a Pipe Breaks in Your Building?

2/3/2020 (Permalink)

Standing water in a retail store Water damage to a Swannanoa, NC retail store

When you lead a company, you try to prepare yourself for anything. This should not only include comprehensive business strategies but also how to protect your employees and make the building where you work a safe place. Disasters such as fires, severe storms and floods can take a toll on people, equipment and the structure itself. If you discover bursting pipes in the office, you need to react appropriately to minimize damage and keep your operations running.

Causes of Broken Pipes

You may not spend much time worrying about the plumbing system in your Swannanoa, NC, building. However, if you neglect maintenance and upkeep, you could find yourself contending with bursting pipes and extreme water damage. The following can lead to these issues:

  • Too much pressure
  • Corrosion
  • Frozen pipes
  • Moving pipes

Identify the Location

Water damage in Swannanoa, NC  is nothing to take lightly. If you discover water on the floors of your office, quickly find the source. If it's a pipe problem, shut the water supply off immediately.

Alert the Professionals

You may not have the time or skill to fix a broken pipe, but a professional water damage remediation team can take care of repairs, cleanup and restoration. You shouldn't wait a moment to get a crew on the job. Cleanup teams can usually respond to your workplace within a few hours of your call. A timely response will reduce the risk of mold growing in the area.

Stay Out of the Area

Ruptured pipes can present a hazardous situation to you and others in the building. Keep away from the water and let the pros take over. If you must be in the building, make sure you do not touch anything electrical if you are near the water.
Bursting pipes can spill a significant amount of water onto the floors and walls of your office. Stop the water and then rely on the pros to successfully complete the restoration process.

How SERVPRO Helps After Disasters

1/24/2020 (Permalink)

Picture of SERVPRO trailer Storm equipment ready

How SERVPRO Helps After Disasters

There are times when it's necessary for insurance companies, property restoration professionals, and many other service providers to respond appropriately and efficiently to emergency situations. When this happens, providers from separate industries to coordinate their efforts. To that end, SERVPRO leaders offer important resources such as claim services and emergency response tips for property owners.

Simplifying the Claims Process for Insurance Professionals and Property Owners

When fires or flooding damage buildings, there are a wide variety of individuals involved in the cleanup and restoration. SERVPRO offers several digital resources to simplify the completion of claims.

One of the resources provided is a Contents Claim Inventory Service. This inventory may include photographs and even barcoding. Homeowners, business owners, and insurance agents may use this information.
A Claims Inventory System offers convenient access to a lot of information that adjusters and agents use while filling out paperwork for claims.
Other digital resources connect professionals to specific search results and reduce any confusion surrounding the use of technology.

Professionals are the only people who need additional resources during natural and man-made disasters.

Prepare for Emergencies Before They Occur

SERVPRO also offers advice to home and commercial property owners. Some tips should be followed before an emergency takes place. For example, a three-day kit of water, non-perishable foods, a fire extinguisher, basic tools, a battery-powered radio, flashlight, first aid supplies, personal clothing and hygiene items, and copies of vital documents (such as insurance policies) can make those first days after a disaster less frightening.

Simplify Claims Processes With Tips From Experienced Technicians

Company professionals may also offer suggestions for preparing for claims services. It's important to follow the instructions of your insurance agent for the best results, but suggestions such as documenting the contents of your home make recovering from the disaster easier for you and for your insurance agent.

Cooperation for Better Results

When disaster strikes Weaverville, NC, property owners, insurance agents, emergency responders, and other professionals are all under pressure to resolve an endless list of problems. Fire and water damage remediation and cleanup professionals work cooperatively with other industry leaders to smooth the process of claims services and other recovery efforts.

The Link Between Leaky Roofs and Mold Damage to Your Business

1/10/2020 (Permalink)

Hand pointing at a ceiling damaged by water and mold Ceiling with mold damage in Asheville, NC

The formation of black mold in your Asheville, NC, business is a serious matter, as it creates several problems, such as building damage, presence of hazardous spores and more. You will need to shut down all mold sources, including an undetected roof leak. Learn about how and when mold forms due to these conditions, as well as how to prevent it.

How Does Mold Form?

The conditions where mold starts are, unfortunately, very simple. Mold needs minimal requirements to feed, develop and thrive.

  • Water or humidity
  • Organic matter (carpet, wood, etc.)
  • Dark, secluded places, such as an attic

When a ceiling leak takes place, humidity enters the location. If you do not fix the leak or dry the area, the humidity can lead to a mold situation in the commercial building.

How Long Does It Take?

Another reason to act fast in case of a leak is that most kinds of mold, including black mold, can grow and spread at a very fast pace. When the right conditions are fulfilled, it can take between 24 to 48 hours for growth to take place. Mold spores are everywhere, so the presence of untreated or constant humidity is enough to allow growth. Speedy treatment by mold remediation specialists can stop its development.

How Can Mold Be Prevented?

Cleaning your business to clean mold can be costly and time-consuming. Prevention is the cheapest and least disruptive method. Have a roofing contractor conduct a yearly inspection of the area to check for any repairable flaws before a roof leak happens. If leaks are already emerging, find the source and fix the problem with the assistance of a repair specialist immediately. Use a wet vacuum, towels or a dehumidifier to completely dry the area.
The existence of black mold in your location can harm your building and your reputation. Maintain your roof and search for leaks to stop mold before it starts.