SERVPRO of Asheville East Employee Photos

Chris McFalls

Chris is one of our Project Managers at SERVPRO of Asheville East. He works in close collaboration with the production team members to ensure accurate and correct information is being used during the work day. Chris is adept at completing a concise billing package that includes preparing estimates.

Chad Kimball

Project Manager

Chad manages multiple projects, including preparing estimates.  He is familiar with all of the requirements of each insurance program, and sees that the jobs and accompanying paperwork are compliant for each different program.

Justin Sellers

Justin is a Project Manager at SERVPRO of Asheville East who is very detail oriented. He prepares job files in digital formatting that can be uploaded and audited for accuracy and thoroughness. Justin does a great job with this tedious, but necessary task.

Charles Kimball

Charles Kimball is the Operations Manager of SERVPRO of Ashville East and SERVPRO of Ashville West. He has 38 years in the construction industry and has been with SERVPRO for over 9 years. His experience and expertise is highly valued in our company.   He has a Contractors G.C. Building License held with the state of North Carolina.Charles has a Greenville Technical College Degree in Lead Renovation. He is also certified in WTR and ASD DRIEAZ Restorative Drying; NU-TECH Cleaning courses Water / Fire Restoration; IICRC Certified Applied Structural Damage. Other courses and certifications:

  • Courses in PRYOR Seminars: Certified in how to Supervise Personnel. 
  • AAA Environmental Certified: AHERA Inspection Asbestos Accreditation.
  • IICRC Courses Practical PSYCHROMETRY Advanced.

Heather Riesenberg

Heather has been employed since 2013. She is our Office Manager at SERVPRO of Asheville East & West, this includes working closely with all departments, training employees, assists the franchise owner with AR / AP. She is a Mitigation Project Manager when needed and oversees Corporate Uploads to ensure passing scores. She is detail oriented, resourceful, customer oriented and extremely focused to be able to effectively manage numerous daily tasks.

Tommie Ware

Tommie is the Warehouse Manager at SERVPRO Asheville East and SERVPRO Asheville West.

Jennifer Robinson

Jennifer is the Purchasing Manager at SERVPRO of Asheville East and SERVPRO of Asheville West.

girl standing in front of building

Madeline Popkin

Madeline Popkin is our Office Manager and a Project Manager. She oversees job file audits and creates estimates so that you and your insurance company get detailed, accurate, and compliant information.