Recent Posts

How To Clean Your Grill in 6 Easy Steps

7/18/2018 (Permalink)

You are the grill master of your neighborhood in Asheville, NC. You make the best hamburgers, hot dogs and veggie burgers on the block. But, are you the best at grill cleaning? Many people do not consider the aftermath left on the grill after the barbeque ends. Follow the six steps below to keep your grill at peak performance all season long:

1. Turn the grill off. For a gas grill, ensure that all knobs are turned off and the propane tank is disconnected.

2. Disassemble the parts. Take the plates and grates off of the grill. Wear gloves to keep your hands clean and protect yourself from any remaining heat.

3. Soak and scrub. Soak the parts from the previous step in a mixture of dish soap and hot water. Scrub the inside walls and the underside of the grill hood. After scrubbing, use a wet paper towel to wipe the areas down. Scrub the grates and rinse with clean water.

4. Take care of the drip pan. Empty, soak and scrub the drip pan. Rinse with fresh water when clean.

5. Reassemble the grill. After the grill cleaning, return the removed parts back to the grill. This includes the drip pan, plates and grates. Reattach the propane tank on a gas grill.

6. Clean the outside. Use soapy water or stainless-steel cleaning wipes to quickly wipe down the exterior of the grill. For grills with a cabinet, wipe down the inside of that as well.

When you master the art of grill cleaning in Asheville, NC your food tastes better and your home is safer. With consistent grill maintenance, the risk of a grease fire is significantly reduced. If a fire spreads from the grill and threatens the safety of your home immediately vacate the area and call 911. If the unthinkable happens and the blaze damages your house, contact a fire restoration specialist and your homeowner’s insurance agent as soon as possible. Visit for more information on fire damage

Quick Guide to Your Commercial Mold Coverage

7/13/2018 (Permalink)

Have you been smelling something musty in your Asheville, NC commercial building? This off-putting odor could be a sign that you have mold growing somewhere in your space. It's often a good idea to hire a mold cleanup crew to remove this growth, but it may cost a lot up front. Depending on the circumstances that brought about the growth, your commercial insurance may help pay for the cleanup. The exact coverage you have depends on your policy, but common covered circumstances include the following:

• Flooding from natural disasters
• Flooding from a burst water pipe
• Flooding from fire sprinklers

You can learn more about the potential coverage you have by reading this quick guide.

Cost of Testing

Mold damage isn't always noticeable. Sometimes you have to have your building tested to determine if there is really a problem. Some policies may help pay for this testing. Other times, you may want to do testing after the cleanup is finished to ensure all of the mold has been removed. This may also fall under the coverage of your policy.

Cost of Primary Damage

No matter what caused the flood waters, chances are the liquid caused some serious damage to your commercial space. Your commercial insurance should help pay for these damages. This includes the removal of damaged drywall, flooring or ceiling tiles and the replacement of these materials. Anything that was directly affected by the mold could by covered by insurance.

Cost of Secondary Damage

Sometimes your mold cleanup team may have to tear out some drywall to gain access to the problem area. The drywall itself was not affected by the mold, but it still had to be removed. This secondary type of damage may fall under the protection of your mold insurance.

Every commercial insurance policy is a little different. Many will help pay for mold cleanup, but you can learn more about your specific coverage by talking with your insurance provider. Visit for more information on mold. 

Why Choose SERVPRO of Asheville East?

6/27/2018 (Permalink)

We're Faster to Any Size Disaster

When a storm hits your Asheville home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

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We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

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We Have the Resources to Handle Storms and Disasters

We can scale our resources to handle any size storm or disaster. We can access resources from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams strategically located throughout the country.

Replacing a Leaky Toilet

6/25/2018 (Permalink)

The prospect of replacing a leaking toilet need not strike fear into the heart of a homeowner nor necessarily require calling in a specialist in or near Asheville, NC to get the job done right. With a toilet tutorial, a few simple tools and a confident mindset, you can set things right.

Confirming the Need for Replacement

Determine whether toilet repair or replacement is the appropriate response to leakage. If damage to the bowl or tank is not the issue, check the shutoff valve and supply tube. A sweaty bowl can also give the appearance of a leaking toilet. Gently tighten the closet bolts that join the toilet to the floor and recheck for seepage. Rule out the relatively simple fixes.

Mastering the Steps of Installation

A methodical approach makes swapping out an old toilet for a new model a manageable task. Preview these steps and gather the necessary tools.
1. Completely close the shutoff valve.
2. Take the lid off the tank and flush the toilet, holding it down to empty the tank. Soak up any remaining water.
3. Disconnect the water supply tube.
4. Remove the caps from the closet bolts and remove the nuts.
5. Grip the bowl and move it from side to side to break the wax seal. Remove the toilet. Scrape the closet flange in the floor to remove any residue. Inspect the flange and repair or replace it if there is damage.
6. Replace the wax seal and ensure that it is perfectly centered.
7. Install a flexible supply tube in the appropriate length.
8. Apply pipe-joint compound to both ends of the supply tube fittings and tighten one end to the fill-valve shank.
9. Firmly push the toilet into place, compressing the wax seal.
10. Check placement, and then gradually tighten the closet bolts gently to avoid cracks.
11. Attach the water supply tube to the shutoff valve and then open it.

Monitor the fit not only after a few test flushes, but also for a few days afterward, tightening the nuts as needed. Successful completion of these steps will put to rest the inconvenience of a leaking toilet. Visit for more information on water damage.

Water Damage Restoration in Asheville East

6/24/2018 (Permalink)

Homes experience considerable damage after being exposed to water. Whether it is from putting out a house fire or from a flood, water can wreak havoc on a home instantly. Homeowners should never attempt to restore a home themselves. In fact, homeowners shouldn't even enter their home after it has been exposed to water damage. Homes often lose structural integrity, putting anyone who enters it at risk. If you've experienced water damage of any kind, it is important to contact professionals. A professional restoration team will be able to bring the home back to its former glory by cleaning and repairing it. They'll handle every aspect of the restoration process, ensuring that the job is done efficiently. To better understand why it is imperative to get help from professionals, homeowners should understand the hazards that come from water damage Asheville East.

Mold and Mildew

While most don't realize it, one biggest dangers posed to homeowners after experiencing Asheville East water damage is mold and mildew. These growths are a form of secondary damage that can be more dangerous than the actual flood or fire. Because homes are closed off from fresh air, the presence of water increases humidity levels. After a flood or fire, homes will become incredibly damp and humid, creating the perfect breeding ground for mold. The warm and moist environment can even cause spores and fungi to grow. 

The danger with mold and mildew lies with the health effects they cause. Those with even moderate allergies can experience flu-like symptoms shortly after exposure. Inhaling these pathogens can even cause life-threatening ailments. Homeowners risk getting cancer, immune diseases, and a number of other conditions. There are numerous types of mold and mildew that can grow, all of which are dangerous to humans. To avoid the risk of exposure, homeowners shouldn't enter their home until it is fully restored.

Professionals use a variety of methods to stop the growth process and eliminate any existing pathogens. They have the knowledge and expertise required to deal with these harmful growths. They'll be able to clear the home of mold and mildew before homeowners have a chance to enter.

The Restoration Process

A professional restoration team can begin the process as soon as possible, often times beginning immediately after a fire or flood. This helps to ensure that any the risk of further damage is reduced. They will begin by removing excess water from the home. They'll use a number of drying techniques to rid the home of moisture as soon as possible. This helps to stunt the growth of mildew. They'll often use heavy equipment to get the job done, such as driers and dehumidifiers. Dehumidifiers will remove moisture and heat from the air to further lessen the chances of mold growth. If mold is already present, they can remove it effectively and sanitize the area, making it safe.

In addition to mold and moisture removal, restoration companies work to repair any structural damage that may have occurred. Homes can experience significant structural damage when exposed to water, making the home unlivable. Restoration teams work to secure the home's structural integrity by removing and replacing certain components. To ensure that the home is completely safe for occupancy, they'll often examine the entire home for damage that may be undetectable. In the end, their work will make it safe for homeowners to enter.

Asheville East Water damage restorations help homeowners regain their space. It's important for homeowners to get help from professionals immediately after a fire so that their home doesn't experience further damage. In most cases, homeowners can get their insurance company to cover the costs. Depending on the scope of the damage, a restoration company can restore a home quickly and efficiently, allowing homeowners to return in no time without having to risk their personal safety and health. For more information about how water damage restoration can help, homeowners should contact a professional restoration company.

Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

A Business Continuity Plan: Your Company’s Insurance Against Sudden Loss

6/19/2018 (Permalink)

Commercial A Business Continuity Plan: Your Company’s Insurance Against Sudden Loss Flooded building in Asheville.

Humans frequently tend to look on the positive side of life, so many executives often believe disaster happens to another company in another state, not to a company in Asheville, NC Although administrators may hear the terms such as ‘disaster recovery implementation’ and ‘business continuity’, it often seems unlikely that his or her business will experience a massive disruptive event. The fact is, a business continuity plan is much more than a strategy for business survival after a natural disaster.

Government Help

Programs for business continuity such as those recommended by the United States Government, suggest implementing continuity planning to help prevent business damage from:

• Natural disaster
• Departure of a key staffer
• Unexpected illness
• Loss of crucial supplier
• Failure of critical machinery
• Loss of power or internet service

By having an emergency response plan in place, established strategies to keep loss at an acceptable level and restore business operations can quickly be implemented after a significant business loss. Not only can the execution of the plan keep the business open, but it may also save revenue and customers.

Process Planning

There are four steps involved in developing a business continuity plan. These steps include:

• Identifying crucial business processes and functions
• Developing recovery strategies
• Establish plan development frameworks
• Organizing testing and training of plans

The plan will help establish which individuals are in charge during an emergency, and who is responsible for diminishing the loss. The continuity plan can also establish a procedure for contacting employees, suppliers, and managers.

Emergency Response

Setting up a business continuity plan for uninterrupted emergency operations can act as a safety net and help your business swiftly recover from threats to the company before the loss can adversely influence your business. You can never know when a sudden loss may have a financial consequence for your company, but you can take precautions in the event something may occur in the future. Think of the program as your company’s insurance against sudden loss. Visit for more information on commercial water loss

What Should You Do at Work When the Power Goes Out?

6/14/2018 (Permalink)

Skilled, experienced business leaders are prepared for just about anything that could occur in their company. If you run an organization, you have a lot to worry about, but do you have a plan in place if there’s a power outage at your Asheville, NC office? If you don’t, it’s time to get organized. If you know how you’ll react to this situation, it will help avoid confusion and possible interruptions to your business operations.

Protect Your Computers

Like most businesses, you probably rely heavily on computers to store massive amounts of data and to communicate critical information to colleagues and customers. If you’re not careful, a power outage could spell disaster for these devices if you haven’t saved your work. However, if you have an uninterrupted power supply (UPS), you won’t have to panic. Here’s how it works:

• A UPS allows the computer to run on its own battery.
• A UPS kicks on as soon as the power goes out and gives you ample time to save work and close out of programs.
• A UPS ensures that you can recover any items after the power goes out.

Use a Hotspot

Electronic communication dominates personal and professional life. You likely depend on an internet connection to conduct your work. When the power goes out, you can still stay online by using your electronic device and a hotspot. You could even head to a nearby café or store and see if you can pick up Wi-Fi there.

Generate Some Peace of Mind

A great way to invest in backup power is to purchase a portable generator for your company. With this device, you can continue to power all of your equipment and devices, even during an outage. Make sure you consult a specialist about the size of generator you would need for your specific operations.

Even if a storm or other issue has caused a power outage at your office, you can keep your business running. Consider implementing these solutions at work. Visit for more information on storm damage

3 Steps for Cleaning Your Business' Inventory After a Fire

5/22/2018 (Permalink)

Commercial 3 Steps for Cleaning Your Business' Inventory After a Fire Give SERVPRO a call after commercial fire damage.

The aftermath of a fire at your Asheville, NC business may leave your inventory, machinery and office furniture with troublesome smoke damage. You may wonder if any of these items are salvageable or if they will need to be replaced. These decisions can be difficult; however, a service that specializes in repairing fire damage and restoration can assist you with the industrial dry cleaning and care of your inventory, and there are a few actions you can take before its technicians arrive.

1. Sort Items for Cleaning

Once your building has been deemed safe to enter by local fire officials, you can start sorting through your inventory and supplies to see what can be salvaged and cleaned. If you own a restaurant, metal items such as pots and pans and utensils can be sterilized with boiling water. Canned foods that have been warped or otherwise affected by heat should be discarded. If you are unsure about whether an item can be salvaged, you can set it aside for content cleaning professionals to inspect.

2. Check for Inventory Damage

If you believe stored inventory has suffered smoke damage, you may be able to recover some losses by having some items professionally cleaned. For example, if you own a clothing boutique and smoke damaged items stored in a back room, your restoration specialists may have dry cleaning processes available that can make these items like new once again.

3. Arrange for Storage Needs

Your building’s inventory, furniture and other items may require storage after a fire to protect them while repairs are made. Make a list of which can be stored easily and which may require considerable space. Your fire restoration technicians may also be able to advise you about content storage.

Dealing with the aftermath of a fire at your Asheville, NC business can be challenging. However, working with smoke damage and restoration experts who can assist you with dry cleaning and other services after a fire can help you get your business up and running again as soon as possible. Visit for more information on commercial fire damage. 

Tips for Ridding Plants of Mildew

5/16/2018 (Permalink)

Mildew is a form of mold that grows primarily on living plants. Your Asheville, NC shrubs, indoor plants or crops may be susceptible to plant mildew. While this form of mold usually does not spread to your home, you may still want to work with a mold remediation team to address the issue as soon as possible. Mildew can actually act as a parasite and kill the plants it is on. To save your greenery, keep these tips in mind.

• Determine the mildew type. Mildew growth usually falls into one of two categories. It is either powdery or downy. Downy growth usually only affects a particular type of plant, such as grape or tomato, but powdery can affect any type of plant. Determining the type of mildew you're dealing with can help you figure out how you need to get rid of the growth.
• Avoid mildew cleaners. While you may be tempted to spray your plants with cleaners advertised for getting rid of mildew, this can actually do more harm to your vegetation than good. Before you spray any cleaners, make sure they are designed for use on plants.
• Use natural elements. Sunshine, water and outdoor air can help your potted flower survive the plant mildew. Direct sunlight allows your vegetation to dry out. Mildew, like mold, needs excess moisture to thrive. You can use water to remove the mildew from the surface of the leaves. Use moderate amounts of water to ensure you don't make the moisture problem worse. Outdoor air is another great way to get your greenery to self-adjust to normal moisture levels.
• Be careful when watering your plants. One common cause of mildew growth is trapped water on leaves. While you need to water your vegetation, you should try to put the appropriate amount of water near the roots rather than on the leaves.

Getting rid of plant mildew can help you keep your indoor and outdoor greens healthy and thriving. Removing the growth and controlling moisture is a great place to start. Visit for more information on mold. 

What Lightning Strikes Can Do To Your Home

5/11/2018 (Permalink)

Many people view a crazy, thunderous storm as something to admire and enjoy in Asheville, NC. However, the effects of a lightning strike on your home can create significant hazardous situations, potentially leading to a lightning fire, structural or electrical damage and more. Here are a variety of ways that a powerful strike and ensuing storm can cause problems for your home and your family’s safety, and how to address these issues should they occur.

? Fire danger is the most common result of a formidable strike on your home. Given that strikes are most likely to hit the roof, a potential lightning fire breaking out on the roof or in the attic space becomes far more likely than in any other area of the home. However, lightning can target wiring and pipes as well, igniting your interior systems and creating a widespread household fire risk. If a strike has hit your residence, calling the fire department immediately is crucial to handling any potential fire dangers.
? If a strike does hit any of the electrical wiring, a power surge can be set off throughout the home. This explosive event can cause appliance damage, potentially starting a house fire. If a powerful storm warning is announced, take early precautions by unplugging your appliances and technological devices. Meanwhile, using surge protectors in your electrical outlets can help your home avoid damage, as well.
? The shock waves produced by massive strikes can lead to structural or foundational problems. A shock wave can fracture brickwork, stone masonry and concrete, leaving a major impact on your home’s structural supports. Once the storm has passed, inspect your home and call professionals should you find any cracks in your walls or foundation.

While witnessing the power of Mother Nature in Asheville, NC can be awe-inspiring, the potential for a massive storm to cause a lightning fire is a considerable threat. Learning about the dangers and preventing hazards can be crucial to getting back to normal after an immense weather event. Visit for more information on fire damage.