Recent Posts

How To Deal With Mold Until a Professional Can Remove It

2/21/2018 (Permalink)

In just 24 hours, mold can develop within your commercial building in Asheville, NC. You need to address this right away before black mold starts to grow, which is much more dangerous. You should leave mold cleanup to the professionals, but it may take a couple hours for someone to come out. In the meantime, there are steps you can take to prevent the mold from escalating further.

1. Shut Off the Building’s HVAC System

You may see mold on drywall and assume it is localized. However, that patch actually releases various spores into the atmosphere, and they can spread to various parts of the building through the air conditioning system. However, it is still good to air out the affected room, and you can open up windows to promote circulation. Additionally, you can also bring fans into the room to promote adequate airflow.

2. Keep People Out of the Room

Whether there is black mold in the basement or a bathroom, you want to put up caution signs informing people to stay out until a professional comes. It is dangerous to be in a room with a significant moisture problem, and you do not want to put your employees in harm’s way.

3. Do Not Apply Bleach to the Mold

You may think you will be helping the mold cleanup crew by applying bleach to the affected area beforehand. For starters, bleach is not as effective at removing mold as most people think. In fact, there are some circumstances where bleach will actually exacerbate the problem. Bleach is also toxic, and you need to be wary of breathing in any fumes.

The best thing you can do when there is black mold in your building is to stay out of its way until a professional crew comes around. Mold is considered an emergency, so you probably will not have to wait long. Visit for more information on mold.

Tips for Clearing Away Smoke and Soot Damage

2/14/2018 (Permalink)

One of the hardest parts about dealing with the aftermath of a fire is the impending cleanup process. After all, smoke damage and soot damage can be highly unsafe, not to mention unhealthy, for anyone near it to be around for very long. Here are some useful tips to start the smoke cleaning process in a commercial setting in Weaverville, NC and ways with which you should protect yourself from the harmful effects of fire damage.

*Simple, mild detergent or everyday household soap can wash soot and grime off the walls. Mixed with water or small amounts of bleach or other cleaners, the soapy solution you create can be effective in cleaning the walls, wooden flooring and non-upholstered furniture with ease. Working in small sections at a time is ideal for efficiency, and any cleaned areas should be rinsed with water immediately, before they dry, to prevent more issues later.

*Smoke odor can be canceled out by cleaning products with TSP (tri-sodium phosphate). Smoke damage doesn’t just visibly leave its mark; it can leave an unbearable, lasting odor as well. Thankfully, cleaning solutions with TSP can diminish the smoky odor in any fabric furnishings or decor. Only a few tablespoons mixed with a cup of bleach for every gallon of warm water creates the right formula to rid a space of obtrusive smells.

*Toss any food items or beverages that were in the range of soot, smoke or debris. Dishes and silverware can be washed and polished, but any edible products should simply be discarded to prevent illnesses that can arise from eating contaminated food or drinking dirty liquids.

Keep these helpful suggestions in mind when it comes to clearing away smoke damage, soot damage and any other potentially hazardous remains due to an uncontrollable blaze. Most importantly, starting up the smoke cleaning process is the first step to getting back to normal life after such a devastating ordeal.
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How To Put Out the Grease Fire You Might Have Started

2/7/2018 (Permalink)

You’ve just moved to Asheville, NC and your new friends don’t know you very well yet, so they have allowed you access to the kitchen. They’ve even been encouraging you to cook. You want to leave a good impression, so here are the steps you need to take should you accidentally start a grease fire:

1. Turn off the source of heat. Typically, this means turn off the stove your pot or pan is sitting on. If the dial is on the back of the stove, avoid reaching directly over the fire while you do so.
2. Cover with a metal lid or another pot, pan, or even cooking sheet. The idea is to remove as much oxygen as possible from the flame.
3. If you cannot get something on it to cover, throw on baking soda (tons of it) or salt.
4. Use a Class B fire extinguisher as your last resort. If you are unsure of what that is, it is better to simply follow the next step and forget this one.
5. If the fire is taking too long to contain or is larger than you feel comfortable dealing with, get out of the house. Shut the door on your way out to help keep the fire contained, and once you are a safe distance away, call 911.

In order to keep yourself and the rest of your property safe, do not do the following:

1. Use water or any fabrics to put out a grease fire.
2. Use baking powder or any powders that looks like baking soda or salt. They might look the same on the outside but are made of different chemicals and can lead to a less-than-fun chemistry experiment.
3. Try to move the flaming pot or pan.

As much as you may want to save the cosmetics of the kitchen, safety is always more important than easy fire cleanup. The steps above may help you put the grease fire out sooner and with less damage, but if you have any doubts, you should always follow step #5 first and seek the help of professionals.
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Fight Back Against Flood Season

1/19/2018 (Permalink)

If you’re on the edge of a flood in your Asheville, NC home, it’s important to be well-prepared. Flood water can result in expensive damage to your property and contents. While you might not be able to stop the storm and may need a specialist’s help to clean up after, you can follow a variety of steps to fight against the flood in advance.

1. Content Storage

If you have a second story, take your valuables and store them up there. If not, you can always store your valuables on tables or shelves. The point is to get them to a higher level where they may remain untouched by water damage from a flooded building. Using closeable plastic bins can also help. Even if water manages to get through, they are easier to deal with after getting wet, as opposed to wet cardboard.

2. Valve Check

Make sure you check the backwater valve before the storm. If it isn’t in working order, then you could end up dealing with the sewer backing up into your home. Water contaminated by sewage can be more toxic and damaging. If you have the chance, check your valve in advance.

3. Vehicle Relocation

Vehicles can be damaged by flood water. If you can get your cars to higher ground, you may be able to protect them from any damage. From mold problems to engine issues, there are several problems that occur when there is a flood. Once flooding starts, you may not be able to get your car out right away, so take care of it in advance.

After a flood, there is a high chance that there will be damage done. At least there are ways you can lessen the damage from flood water. You can do this by making sure your contents are stored safely, that your valves are in working order and that your vehicles are safely stored.

Visit SERVPRO of Asheville East at for more information about storm restoration.

Don’t Panic Over Burst Pipes

1/19/2018 (Permalink)

As winter comes in full force, burst pipes will become a reality for some homeowners. To wake up in the morning to a flood of water is a nightmare, to say the least. No matter how big or small the flood is, keep in mind that a little water can do a lot of damage in a short amount of time. If you’re unlucky enough to be hit with water damage from a broken pipe, don’t fret, these three tips will help you through it.

1. Calmly Assess Damages

As with any emergency situation, the key is to stay calm. Stress can make it difficult to make informed decisions or recognize the reality of the damages caused by the flood. First, look for the most visible signs of water damage on walls, rugs and furniture. If anything is saturated, bring in a restoration specialist to ease your mind and start damage control.

2. Utilize Fresh Air

To dry out your home and protect against further water damage, you should air out your residence entirely. Open the windows and run a fan to get the air flowing through your residence. Additionally, you may use a dehumidifier to push the process forward.

3. Clean Mold and Mildew

After the water cleanup, mold and mildew have to be eradicated. Detergents and bleach may be appropriate for the cleanup. You can scrub nonporous furniture and objects free of mold. However, for nonporous contents, they may need to be tossed out.

Water damage due to broken pipes is common. When it happens, however, you don’t have to go into a panic over what to do next. It’s important to stay calm to be able to appropriately assess all the damage done to your Asheville, NC home. Once the damage has been fully gauged, you can begin the process to dry everything and address mold and mildew.

Visit SERVPRO of Asheville East at for more information about water restoration.

5 Reasons for Toilet Overflow

1/19/2018 (Permalink)

A toilet overflow and sewer damage in a commercial building in Asheville, NC, is everything else but fun. It gets even worse if it’s a recurring problem that you have no explanation for. If you have a flooded toilet, it’s best to reach out to a sewage company that specializes in commercial restoration soonest so your business can get back to normal. Here are five situations that can cause a toilet to overflow.

1. Clogged Drain Line

This is probably the most common reason for toilet overflow, and it is oftentimes associated with the line that connects the toilet to the main exterior line. However, it’s also possible that other lines are responsible for this. That’s why it’s recommended to have an expert assess the situation.

2. Sewer Issue

A flooded toilet can also be related to the sewer lines. It’s not unheard of that lines that run from the building to the main sewer line get clogged with foreign materials and objects. Even tree roots can block or damage pipes.

3. Septic Issues

Is your commercial property on a septic system? In this case, the tank can be full or unable to absorb any more water, which can lead to sewer damage.

4. Low-Flow Toilet

Chances are your toilets see a lot of usage and they might not be able to handle what they are being asked to do. Especially older low-flow toilets are known to be troublesome as they are not as strong and durable as their modern counterparts. You might not be able to control what type of non-flushable items or the amount of toilet paper people are trying to flush.

5. Blocked Trap

The trap between the base or bowl of the toilet and the drain pipe can get clogged up with foreign objects and even too much toilet paper. This can cause a water backup.

These are some of the most common reasons for toilet overflow. A sewage company can find the issue and clean up the sewer damage in your commercial building.

Visit SERVPRO of Asheville East at for more information about commercial restoration.

Don’t Let Mold Drive You Out of Your Home

12/15/2017 (Permalink)

Don’t Let Mold Drive You Out of Your Home

As the primary cause of residential mold growth in Asheville, NC unanticipated water incursions may have a variety of sources. Mold needs this kind of moisture to thrive, and it can spread throughout an entire home in under 48 hours. With these facts in mind, mold prevention is the key to stopping its destructive tendencies when unexpected water damage occurs.

Where Does Mold Come From?

Major flooding can wreak havoc on both the interior and exterior of your house. Building materials and household items such as carpet, rugs, walls and furniture retain moisture even after the water has been cleared from your property. However, significant natural disasters aren’t the only way that this organism can find its way into your home. Several other smaller events can result in dangerous mold growth:

Leaky pipes
Seepage through walls or roofs
Excessively damp indoor air

Mold needs three things to encourage its growth: abundant moisture, food sources and a hospitable surface to host it. Water damage sets the stage, but organic substances, including cellulose-based materials such as wood, cardboard, paper facing on drywall and even wallpaper, serve as ideal nourishment for this type of fungus.

What Kind of Destruction Can Mold Cause?

Mold digests organic material, then spreads both in search of food and to reproduce new colonies. Common impacts include an unpleasant “earthy” aroma, discoloration to affected areas and eventually weakening of structural integrity.

What Mold Prevention Steps Can I Take?

A quick response is vital if you wish to preserve the condition of your home after leaks, climate control malfunctions, flooding or other potential sources of water damage. Your first step should be to immediately contact a water removal and restoration company in Asheville, NC. Meanwhile, shut off your home’s HVAC system and fans, avoid affected indoor areas, and do not attempt any cleanup or removal on your own. These tips not only preserve your health and safety but leave the way clear for the pros to do their job and get you back into your home. Visit for more information on mold.

The Right Way To Use a Fire Extinguisher

12/15/2017 (Permalink)

The Right Way To Use a Fire Extinguisher

One of the most important safety lessons anyone in Asheville, NC can learn is how to properly utilize a fire extinguisher. In the event of a manageable emergency, such as a small kitchen fire, an individual can often take quick action. It’s crucial to correctly activate, aim and discharge an extinguisher in order to achieve the greatest benefit, and to prevent potential fire damage from becoming worse.

Take These First Steps

First, always ensure the safety of people or animals in the event of a fire. Evacuate the building and contact the fire department, even if you’re attempting to extinguish flames on your own. Only attempt to employ a fire extinguisher for a small, non-spreading blaze, and always ensure there’s an exit available at your back in case you need to escape quickly. Do not remain in any room where there’s a large amount of smoke.

Remember To ‘PASS’

There are four main steps to follow when using fire extinguishers, and the acronym “PASS” can make them easier to remember:

PULL: Remove the pin at the top of the extinguisher and break the safety seal to activate it.
AIM: Point the extinguisher’s hose or nozzle low, toward the fire’s base.
SQUEEZE: Firmly squeeze the handle to propel the contents from the extinguisher.
SWEEP: Spray from side to side in a sweeping motion, attacking the base of the fire until it is fully extinguished.

Keep in mind that smoldering embers and other unseen heat sources are capable of reigniting flames. Repeat steps 2, 3 and 4 if this should occur.

Helpful Reminders

A typical fire extinguisher will be exhausted in fewer than 10 seconds; if the fire’s not out by then, you must evacuate the building. Never attempt to battle flames in the interest of preserving property. Professional fire recovery technicians in Asheville, NC can always assist in salvaging and repairing fire damage following a kitchen fire or other home disaster. Visit for more information on fire damage.

Sewage Backup After Heavy Rains

12/15/2017 (Permalink)

Sewage Backup After Heavy Rains

Heavy raining and other storms in Asheville, NC can wreak havoc on your business. Most people know about the damage that strong wind, flooding, and lightning can cause during these storms. However, many people are surprised to learn that sewer backup is a significant concern as well.

When your area floods, your business is at risk at having sewage come up the pipes. Of course, sewage in your commercial building is terrible for business. That’s why it’s important to understand what causes this damage and what to do about it when it happens to you.

What Causes Sewage Backup During Rain

When rain water comes down heavily and saturates the ground, it can cause a city’s sewage system to overload. Since most municipal sewage systems are aging and damaged to some degree, this can cause waste to come back up the pipes and into homes and businesses. A few other factors contribute to sewer backup:

• No sewer backflow prevention device in the building
• Combined storm and sewage pipelines
• Damage from tree roots
• A blockage in the city’s sanitary main

Any combination of these factors can lead to what is known as “black water,” or sewage, spilling into your business.

How to Prevent It

You can help prevent black water from entering your business. However, there are no guarantees. With heavy enough rains, backup is still possible. You can take these steps in your building to mitigate that risk:

• Install a prevention valve
• Replace plumbing with plastic pipes that trees can’t damage
• Repair any damaged lines

These solutions involve costly and time-consuming repairs. However, you can also help prevent backup by keeping your pipes as clean as possible. Be sure to dispose of grease and paper products properly.

What to Do

If sewer backup affects your business after heavy rains, be sure to call a professional cleanup crew in Asheville, NC. While you could try to clean it yourself, an expert crew is better equipped to disinfect your business correctly.
Visit for more information on water damage.

Tips When Choosing a Commercial Fire Damage Company

10/23/2017 (Permalink)

Tips When Choosing a Commercial Fire Damage Company

Fire damage on commercial properties is devastating to both the business owner and the customers. What are the traits to look for in a commercial fire damage restoration company? If you are not sure about the qualities to check for, consider using the following tips to get a fire restoration company for restoration of your business.

1. Quick Response

Currently, the fire damage management industry has many providers claiming to be professionals. The saturation makes it hard to find the perfect fire restoration company and qualified firefighter in the time of need. Going through the work description and comments from past clients is the easiest way to know whether the providers respond on time to utility room fire. A reliable outlet should have readily available resources like fire sprinkler system, fire hose, and fire truck to handle problems like the electrical fire to prevent commercial fire damage on assets. They ought to have working phone numbers for ease of access.

2. Equipment

After setting up your commercial building, it is advisable to search for fire damage professionals. Pay a visit to various facilities to check on the tools like a fire hose of a fire suppression company. Examine the nature of their fire truck, fire hose, staffs, and horse pipes. They use the fire sprinkler system for mitigating soot damage, smoke damage, and smoke smell. Make sure that all supporting tools are in good shape and can keep off fire instantly. The workers must be familiar with fire sprinkler system, fire hose, fire truck, and managing an electrical fire. The fire remediation entity should possess the latest and efficient equipment to deal with utility room fire, smoke smell, soot damage, and smoke damage.

3. Specialty

Find out the area of specialization of the fire suppression company you wish to hire. Concentrate on entities that serve commercial facilities as they have the required resources for factories and office fire. Fire cleanups do not stop after the company puts out the fire with related extinguishers, fire sprinkler system or water. You should consider handling methods used to manage soot damage, utility room fire, and smoke damage. The providers must be a professional firefighter in handling fragile commodities and electrical fire.

4. Experience

The duration a fire restoration firm has been in practice, and the kind of projects they have completed determine their experience. Find out the specific skills a fire restoration entity has in remediating fire aftermath in businesses. During the period they have been in existence, the workers have participated in managing commercial fire damage, electrical fire and soot damage in various offices and manufacturing firms. They must have insurance covers, licenses, and certificates.

5. Right Team

Consider planning for a meeting with the potential teams to find out if they are the right people for commercial fire damage. Qualified fire suppression experts have specialized equipment for smoke damage and soot damage. They should have operational phone numbers and a fire truck to respond to clients throughout the day and night. The team has a positive reputation in the market.

6. Service Cost

Request for quotes from three firefighter firms and pick one with the best offer. Identify the fixed charges that you must incur once you call the fire suppression company. The price charged depends on the nature of fire and distance from their facility. They look at the labor amount, the extent of damage, and repair work needed when fixing their rates. Discuss the likely fire damage in a commercial facility when getting the quotes.

Rapid response to commercial fire damage is essential. Avoid shutting the business for long to protect its future. Talk to an experienced and certified fire restoration entity that responds immediately to solve all damage types and financial losses.
Visit for more information on commercial fire damage.